Senior Solutions Consultant - Conversational AI & CCaaS

Omilia; Colombia; Presencial; COP 90.000.000 - 150.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fixed compensation

Vacation days included

Professional growth opportunities

Apple gear

Descripción de la vacante

Omilia is seeking a Solution Consultant to act as the primary technical authority during pre-sales cycles in Latin America. You will own discovery, architecture assessment, and POC delivery, translating customer needs into Omilia-based solutions and clear technical and commercial proposals.

You will partner with Account Executives, drive technical win rates, and ensure credible, scalable demos and RFP responses, while traveling up to 30% to engage strategic prospects.

Formación

• Minimum 6 years of experience in a pre-sales solutions consulting role within enterprise SaaS or CCaaS.
• Proven track record owning the technical pre-sales motion for complex, multi-stakeholder deals.
• Deep technical knowledge of contact centre architecture, telephony, and integrations.
• Strong understanding of NLU, dialogue management, ASR/TTS in enterprise contexts.
• Proficient at producing clear RFP/RFI responses and technical documentation.

Responsabilidades

• Lead structured technical discovery and solution design engagements for deals in the region.
• Develop tailored proposals mapping Omilia capabilities to customer use cases.
• Collaborate with Demo Engineers to deliver customised product demonstrations and POC engagements.
• Own the full POC lifecycle, defining success criteria and ROI narratives.
• Maintain competitive knowledge and coordinate with Sales, Security, and Product teams.

Conocimientos

Pre-sales solutions consulting

Architecture & integration

POC design & delivery

RFP/RFI responses

Security & compliance

Demonstrations & storytelling

Salesforce CRM proficiency

Technical writing

Travel readiness

Educación

Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical discipline

Herramientas

Salesforce CRM

Proposal management platforms

Demo environments

Descripción del empleo

Omilia is seeking a Solution Consultant to act as the primary technical authority during pre-sales cycles in Latin America. You will own discovery, architecture assessment, and POC delivery, translating customer needs into Omilia-based solutions and clear technical and commercial proposals.

You will partner with Account Executives, drive technical win rates, and ensure credible, scalable demos and RFP responses, while traveling up to 30% to engage strategic prospects.