Senior SecOps/Cortex Success Engineer - Contract

Palo Alto Networks; Bogotá; Presencial; COP 275.668.000 - 398.187.000; Jornada completa

Descripción de la vacante

Palo Alto Networks is seeking a Principal Customer Success Engineer for SecOps / Cortex as a contractor. This role drives successful outcomes across SIEM, SOAR, SOC, and XDR/EDR deployments for enterprise customers in LATAM.

You will advise on architectures, guide deployments, and ensure sustained technical health while collaborating with Product, Engineering, and Sales Operations. The position requires deep expertise in security operations, Linux, scripting, and cloud integration with major

Formación

• 7+ years in Security Operations or Engineering with SIEM/SOAR/XDR experience.
• Strong understanding of enterprise security products and IT processes.
• Proficiency in Linux administration and scripting (Python/JavaScript).
• Experience with cloud technologies across enterprise use cases.

Responsabilidades

• Provide senior-level technical advisory across SIEM, SOAR, SOC, and XDR/EDR.
• Act as dedicated technical advisor to enable rapid technology adoption and long-term success.
• Resolve complex integration challenges via Linux admin and scripting; automate workflows.
• Collaborate with Product, Engineering, and Sales Ops to feed back technical insights.

Conocimientos

SIEM/SOAR/XDR

Linux

Python

JavaScript

Cloud platforms (GCP/AWS/Azure)

Customer engagement

Cross-functional collaboration

Herramientas

GCP

AWS

Azure

Descripción del empleo

Palo Alto Networks is seeking a Principal Customer Success Engineer for SecOps / Cortex as a contractor. This role drives successful outcomes across SIEM, SOAR, SOC, and XDR/EDR deployments for enterprise customers in LATAM.

You will advise on architectures, guide deployments, and ensure sustained technical health while collaborating with Product, Engineering, and Sales Operations. The position requires deep expertise in security operations, Linux, scripting, and cloud integration with major