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AgileEngine is seeking a Senior/Lead Salesforce Developer to design and enhance Service Cloud solutions in a global enterprise environment. You will implement Omni-Channel routing, capacity and presence management, using Apex and Lightning Web Components, while maintaining Aura/Visualforce components and integrating with telephony/CTI and external SaaS apps via REST, Bulk, and Metadata APIs.
The role requires hands-on CI/CD and deployment experience, strong Service Cloud and LWC expertise, and
AgileEngine is seeking a Senior/Lead Salesforce Developer to design and enhance Service Cloud solutions in a global enterprise environment. You will implement Omni-Channel routing, capacity and presence management, using Apex and Lightning Web Components, while maintaining Aura/Visualforce components and integrating with telephony/CTI and external SaaS apps via REST, Bulk, and Metadata APIs.
The role requires hands-on CI/CD and deployment experience, strong Service Cloud and LWC expertise, and