Senior Salesforce Developer (Certinia PSA)

Intellias; Colombia; Remote; COP 120,000,000 - 180,000,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Funeral insurance

Pet insurance

Workation up to 90 days outsideColombi

Training and certifications

100% work from home + internet subsidy

Job summary

Intellias Colombia is seeking an experienced Salesforce/Certinia developer to join our distributed team serving clients in the United States and Canada. You will develop, customize, and support solutions on Salesforce and Certinia PSA, and help optimize the PSA lifecycle.

This remote role requires 5+ years in application development, 3+ years Salesforce, and strong integration experience. You will mentor engineers, participate in CI/CD and Agile SAFe practices, and collaborate with US and Canada

Qualifications

• 5+ years of application development experience.
• 3+ years of Salesforce development experience.
• Hands-on experience with Certinia PSA, formerly FinancialForce PSA.
• Deep understanding of the end-to-end Certinia PSA lifecycle, architecture, processes, and data model.
• Knowledge and practical application of Apex.
• Knowledge of Lightning and Lightning Web Components.
• Experience with Salesforce APIs, web services, and Experience Cloud.
• Experience creating and maintaining Salesforce permission sets, custom objects, and other platform configurations.
• Experience working with Salesforce managed packages and external systems.
• Ability to understand complex integration flows across multiple upstream and downstream systems.
• Experience working with databases and writing complex queries for investigation and troubleshooting.
• Experience with source-control systems such as Azure DevOps and Git.
• Experience delivering solutions using Agile methodologies in a CI/CD environment.
• Ability to contribute to application architecture and make technical decisions aligned with platform standards and the product roadmap.
• Demonstrated ability to coach and mentor less-experienced engineers.
• Ability to collaborate effectively with engineering, QA, business, and leadership stakeholders.
• Availability to work shifted hours, either 10:00 to 19:00 CET or 11:00 to 20:00 CET, with approximately four hours of daily overlap with US Central Time.

Responsibilities

• Develop, customise, and support solutions built on Salesforce and Certinia PSA.
• Work with the existing Certinia PSA implementation and support the full PSA business lifecycle.
• Analyse existing functionality and deliver enhancements across the Salesforce ecosystem.
• Design, develop, test, and maintain Apex code, Lightning Web Components, and other Salesforce customisations.
• Independently troubleshoot, debug, and resolve complex issues in production environments.
• Analyse integration flows between Salesforce, Certinia, and upstream and downstream enterprise systems.
• Design, build, and support REST API integrations, including environments where MuleSoft is not used.
• Work with Microsoft Azure-based systems and services within the broader integration landscape.
• Analyse data and write complex database queries for development, investigation, and troubleshooting.
• Participate in application architecture planning and help identify scalable, maintainable, and efficient solutions.
• Create technical designs, system narratives, prototypes, and detailed implementation specifications.
• Make informed technical decisions aligned with the product roadmap, architecture standards, and business needs.
• Develop estimates covering implementation effort, resource needs, and delivery timelines.
• Participate in code reviews and guide the team towards consistent coding and quality standards.
• Mentor less-experienced engineers and support technical knowledge sharing.
• Develop test plans and help ensure compliance with software quality assurance standards.
• Participate in technical discussions, testing, deployment, release activities, and production support.
• Collaborate with distributed engineering, QA, and business teams across the United States and Canada.
• Identify technical risks and issues, determine their underlying business impact, and drive them to resolution.
• Provide regular status updates to the Agile team, product owners, and product managers.
• Deliver assigned projects and tasks on time while honouring commitments to stakeholders.

Skills

Salesforce development

Certinia PSA

Apex

Lightning Web Components

Salesforce APIs

Azure DevOps

Git

CI/CD

Agile SAFe

Architecture decisions

Mentoring

Tools

Azure DevOps

Git

Job description

At Intellias, we're always on the lookout for exceptional talent to join our team in Colombia. Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

Our client is a leading multi-brand technology solutions provider serving business, government, education, and healthcare customers in several international markets. The project involves supporting and enhancing a mature Salesforce and Certinia PSA ecosystem used by distributed teams across the United States and Canada.

What we offer you in Colombia

Indefinite contract with Intellias Colombia SAS, payment in COP

Health, life, funerary and pet insurance for the employee

Workation up to 90 days outside Colombia

Training and certifications

100% work from home + internet subsidy

Must-have

• 5+ years of application development experience.
• 3+ years of Salesforce development experience.
• Hands-on experience with Certinia PSA, formerly FinancialForce PSA.
• Deep understanding of the end-to-end Certinia PSA lifecycle, architecture, processes, and data model.
• Knowledge and practical application of Apex.
• Knowledge of Lightning and Lightning Web Components.
• Experience with Salesforce APIs, web services, and Experience Cloud.
• Experience creating and maintaining Salesforce permission sets, custom objects, and other platform configurations.
• Experience working with Salesforce managed packages and external systems.
• Ability to understand complex integration flows across multiple upstream and downstream systems.
• Experience working with databases and writing complex queries for investigation and troubleshooting.
• Experience with source-control systems such as Azure DevOps and Git.
• Experience delivering solutions using Agile methodologies in a CI/CD environment.
• Ability to contribute to application architecture and make technical decisions aligned with platform standards and the product roadmap.
• Demonstrated ability to coach and mentor less-experienced engineers.
• Ability to collaborate effectively with engineering, QA, business, and leadership stakeholders.
• Availability to work shifted hours, either 10:00 to 19:00 CET or 11:00 to 20:00 CET, with approximately four hours of daily overlap with US Central Time.

Will be a plus Experience with

• Supporting large-scale Salesforce implementations, including multiple instances.
• Experience with Microsoft Azure integrations and services.
• Previous development experience with Java or .NET.
• Experience working within the Agile SAFe framework.
• Experience optimising and tuning Salesforce solutions to meet performance requirements.
• Experience working in an enterprise environment with several interconnected Salesforce and PSA teams.
• Salesforce or Certinia certifications.

Responsibilities:

• Develop, customise, and support solutions built on Salesforce and Certinia PSA.
• Work with the existing Certinia PSA implementation and support the full PSA business lifecycle.
• Analyse existing functionality and deliver enhancements across the Salesforce ecosystem.
• Design, develop, test, and maintain Apex code, Lightning Web Components, and other Salesforce customisations.
• Independently troubleshoot, debug, and resolve complex issues in production environments.
• Analyse integration flows between Salesforce, Certinia, and upstream and downstream enterprise systems.
• Design, build, and support REST API integrations, including environments where MuleSoft is not used.
• Work with Microsoft Azure-based systems and services within the broader integration landscape.
• Analyse data and write complex database queries for development, investigation, and troubleshooting.
• Participate in application architecture planning and help identify scalable, maintainable, and efficient solutions.
• Create technical designs, system narratives, prototypes, and detailed implementation specifications.
• Make informed technical decisions aligned with the product roadmap, architecture standards, and business needs.
• Develop estimates covering implementation effort, resource needs, and delivery timelines.
• Participate in code reviews and guide the team towards consistent coding and quality standards.
• Mentor less-experienced engineers and support technical knowledge sharing.
• Develop test plans and help ensure compliance with software quality assurance standards.
• Participate in technical discussions, testing, deployment, release activities, and production support.
• Collaborate with distributed engineering, QA, and business teams across the United States and Canada.
• Identify technical risks and issues, determine their underlying business impact, and drive them to resolution.
• Provide regular status updates to the Agile team, product owners, and product managers.
• Deliver assigned projects and tasks on time while honouring commitments to stakeholders.

At Intellias, where technology takes center stage, people always come before processes. We're dedicated to cultivating a tech-savvy environment that empowers individuals to unlock their true potential and achieve extraordinary results. Our customized benefits not only prioritize your well-being but also charge your professional growth, making this opportunity an ideal match for tech enthusiasts like you.