Senior .NET & Azure Incident Engineer

Applaudo; Colombia; Presencial; COP 133.920.000 - 200.880.000; Jornada completa

Descripción de la vacante

Applaudo is seeking a Senior .NET Engineer to resolve complex production issues across Azure-hosted environments and to coordinate across Development, Infrastructure, Security, and Support teams.

You will own critical P1/P2 incidents, analyze logs, metrics, and traces, and translate findings into executive-ready remediation plans. This 6-month temporary role requires strong Azure expertise and concise English communication.

Formación

• Bachelor’s degree in Computer Science, Software Engineering, or related field preferred, or equivalent experience.
• 5+ years of professional experience with C# and .NET applications, including production support.
• Advanced troubleshooting of ASP.NET Core apps, REST APIs, integrations at production scale.
• Proven experience owning and resolving critical P1/P2 production incidents.
• Strong knowledge of Azure App Services, AKS, storage, networking, and Microsoft Entra/Azure AD.
• Ability to navigate the Azure Portal during real-time incident investigations.
• Experience receiving escalations from L1/L2 and driving resolutions.
• Root-cause analysis using logs, metrics, traces, and distributed telemetry.
• Experience configuring and tuning Azure Monitor, Application Insights, Log Analytics, alerts, dashboards.
• Diagnose code-level issues involving performance, memory, threading, async processing, and integration failures.
• Experience with retry policies, circuit breakers, bulkhead isolation, caching, and async processing in distributed .NET systems.
• Intermediate to advanced SQL skills for investigating application and data issues.
• Coordinate incident resolution across Dev, Infra, Security, and Support teams.
• Strong ownership, composure under pressure, and resolution-focused decision-making.
• Professional English communication, including executive-ready written updates.

Responsabilidades

• Own and resolve complex P1/P2 incidents affecting Azure-hosted .NET apps and integrations.
• Provide deep technical troubleshooting across app, infrastructure, and platform layers.
• Investigate issues involving Azure App Services, AKS, networking, identity, storage, APIs, and background services.
• Receive escalations and drive resolution from initial investigation through closure.
• Coordinate incident response across Development, Infra, Security, and Operations.
• Perform RCA for recurring incidents using telemetry data.
• Create executive-ready RCA documentation.
• Configure and tune Azure Monitor, App Insights, Log Analytics, alerts, and dashboards.
• Monitor and improve performance, availability, resiliency, and efficiency.
• Work with Development to resolve code-level issues in C#, ASP.NET Core, REST APIs.
• Recommend improvements: retries, circuit breakers, caching, async processing.
• Use SQL to support production investigations and validate findings.
• Support vulnerability remediation and deployment troubleshooting when required.
• Communicate findings, business impact, risks, and plans to tech and senior stakeholders.

Conocimientos

C#/.NET

Azure

Incident Management

Production Support

ASP.NET Core

Educación

Bachelor’s degree in CS/Software Eng

Herramientas

Azure Monitor

Application Insights

Log Analytics

AKS

Descripción del empleo

Applaudo is seeking a Senior .NET Engineer to resolve complex production issues across Azure-hosted environments and to coordinate across Development, Infrastructure, Security, and Support teams.

You will own critical P1/P2 incidents, analyze logs, metrics, and traces, and translate findings into executive-ready remediation plans. This 6-month temporary role requires strong Azure expertise and concise English communication.