Senior Infrastructure Engineer — Hybrid (Medellín) & US Travel

ADECCO COLOMBIA S A; Medellín; Hybrid; COP 66,960,000 - 111,600,000; Full time

Benefits offered by this job

Private health insurance

Education allowance

Parking benefit

Job summary

ADECCO COLOMBIA S A in Medellín seeks a Senior Infrastructure Engineer to maintain, secure, and optimize our enterprise IT environment. The role serves as an escalation point for complex issues, ensuring stability and high performance of critical services.

You will manage Microsoft 365, Entra ID (Azure AD), Active Directory, Intune, Windows Server, virtualization (VMware/Hyper‑V), networking, backup, and ITSM in a global, hybrid setup with on‑site and remote work.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 5+ years of IT infrastructure administration and support.
• Professional fluency in English for technical discussions.
• Strong experience with Microsoft 365, Entra ID (Azure AD), Active Directory, Intune, and Windows Server.

Responsibilities

• Manage and maintain Microsoft 365, Entra ID (Azure AD), Active Directory, Intune, and Windows Server environments.
• Administer enterprise virtualization platforms with performance optimization and high-availability configurations.
• Support and maintain enterprise networking infrastructure including switching, wireless, and firewall policies.
• Manage MDM solutions and lifecycle of corporate devices.
• Execute and support vulnerability management and patching across infrastructure environments.
• Ensure backup operations, disaster recovery readiness, and compliance with retention/recovery objectives.
• Act as Level 2/3 escalation for complex infrastructure and network incidents.
• Support ITSM processes including incident/change management and SLA compliance.
• Create and maintain technical documentation and runbooks.
• Participate in on-call rotations and scheduled maintenance.

Skills

English fluency

Troubleshooting

Documentation

Escalation handling

Team collaboration

Education

Bachelor's degree in IT/CS/Engineering

Tools

Microsoft 365

Entra ID (Azure AD)

Active Directory

Intune

Windows Server

VMware

Hyper‑V

Job description

ADECCO COLOMBIA S A in Medellín seeks a Senior Infrastructure Engineer to maintain, secure, and optimize our enterprise IT environment. The role serves as an escalation point for complex issues, ensuring stability and high performance of critical services.

You will manage Microsoft 365, Entra ID (Azure AD), Active Directory, Intune, Windows Server, virtualization (VMware/Hyper‑V), networking, backup, and ITSM in a global, hybrid setup with on‑site and remote work.