Senior HR Generalist: Onboarding & Training Leader

Langford Staffing; Sur; Presencial; COP 73.181.000 - 100.624.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance-based bonuses

Descripción de la vacante

Langford Staffing is seeking a Senior HR Generalist to oversee daily HR operations and drive company-wide onboarding and training initiatives.

You will build engaging training modules, turn policies into practical materials, and lead live onboarding while maintaining confidentiality and policy alignment. Excellent communication and live facilitation are essential in this role.

Formación

• Bachelor’s degree in HR or related field with 5+ years progressive HR experience.
• Experience delivering onboarding and policy/training content.
• Practical use of AI tools to develop training materials with accuracy and confidentiality.

Responsabilidades

• Lead onboarding sessions and explain policies to employees and managers.
• Develop structured training modules, facilitator guides, quizzes, and checklists.
• Create and refine training content using AI while ensuring accuracy and policy alignment.
• Manage employee relations, performance documentation, probation tracking, attendance, and offboarding.
• Escalate complex issues and collaborate with managers to improve processes.

Conocimientos

Onboarding

Training development

AI proficiency

Communication

Facilitation

Live onboarding

Policy training

HR documentation

Employee relations

Performance management

Educación

Bachelor’s degree in Human Resources or related field

Herramientas

HRIS / LMS

AI tooling

Descripción del empleo

Schedule: Full-Time, Ontario / Eastern Time Business Hours

Compensation: C$32,000–C$44,000 annually, plus performance-based bonuses

About Langford Staffing

Langford Staffing is a growing recruitment and workforce-services company supporting businesses with hiring, onboarding, employee administration, and workforce management.

We are strengthening our internal HR function to provide employees and managers with consistent support across onboarding, training, performance, leave administration, employee relations, and offboarding.

About The Role

Langford Staffing is hiring a Senior HR Generalist to manage day-to-day HR operations while leading company-wide onboarding and employee training.

This person must be outgoing, confident, and comfortable speaking with employees and managers throughout the day. You will lead live onboarding sessions, explain policies and expectations, encourage participation, assess employee understanding, and provide retraining when procedures are not being followed.

A major part of the role will involve building and improving structured training modules. You will be expected to turn policies, procedures, and company standards into clear presentations, facilitator guides, quizzes, scenarios, checklists, readiness assessments, and supporting materials.

You must also be comfortable using AI tools to help research, organize, draft, improve, and update training content while applying your own judgment, fact-checking the material, protecting confidential information, and ensuring everything accurately reflects company requirements.

The role also includes employee relations, performance documentation, probation tracking, attendance, leaves, employee records, and offboarding.

This is not an HR Coordinator position. We are looking for an experienced generalist who can independently manage routine HR matters, build effective training programs, support managers, and recognize when an issue requires escalation.

How To Apply

Apply with your resume. If your background aligns with the position, you’ll receive an email with a link to complete a short pre-recorded video interview within 24–48 hours of applying.

Key Responsibilities

• Deliver new-hire orientation and foundational company training
• Build training modules from company policies, procedures, systems, and workplace standards
• Create presentations, facilitator guides, quizzes, scenarios, checklists, reference materials, and readiness assessments
• Use AI tools to support training development, research, content organization, assessment creation, and material updates
• Review and validate all AI-assisted content before it is used
• Train employees on workplace expectations, policies, communication standards, systems, and procedures
• Keep training sessions engaging, interactive, and easy to understand
• Assess whether new employees are ready to move into role-specific training
• Update training materials when policies, systems, or business processes change
• Provide retraining when employees are not following policies or established procedures
• Determine whether an issue is caused by insufficient training, unclear expectations, poor performance, or misconduct
• Document coaching, retraining, warnings, required improvements, and follow-up
• Manage onboarding, employee changes, probation tracking, and offboarding
• Maintain complete and confidential employee records
• Administer vacation, sick leave, attendance, and other approved leaves
• Support managers with employee relations, performance concerns, coaching, and documentation
• Answer employee questions about policies, procedures, attendance, and workplace expectations
• Maintain HR policies, templates, handbooks, and standard documentation
• Prepare reports on onboarding, training, attendance, leaves, probation, turnover, and employee relations
• Coordinate with recruitment, payroll, operations, and department managers
• Escalate serious, sensitive, legal, medical, or high-risk matters appropriately
  
  

Education And Experience Requirements

• Bachelor’s degree in Human Resources, Industrial Psychology, Business Administration, Organizational Development, Labour Relations, or a related field
• Minimum 5 years of progressive HR experience
• Candidates with 6–8+ years of broad HR experience are strongly preferred
• At least 2 years of direct experience delivering onboarding, policy training, process training, or corrective retraining
• Direct experience building structured training modules from the beginning
• Experience creating presentations, facilitator guides, assessments, quizzes, scenarios, checklists, and training documentation
• Practical experience using AI tools to support training development, research, drafting, assessment creation, or content improvement
• Ability to review AI-generated material for accuracy, tone, confidentiality, and alignment with company policies
• Experience in a broad HR Generalist, HR Advisor, HR Business Partner, or comparable role
• Strong experience with onboarding, offboarding, employee records, attendance, leaves, and probation tracking
• Experience supporting employee relations, coaching, warnings, and performance concerns
• Strong written and spoken English
• Confident, outgoing, and engaging communication style
• Strong live facilitation, presentation, and group-training skills
• Comfortable asking direct questions, encouraging participation, and checking understanding
• Able to balance a warm and approachable manner with clear standards and accountability
• Strong organization, judgment, discretion, and documentation skills
• Ability to work independently while recognizing when escalation is required
• Ability to work full-time during Ontario / Eastern Time business hours
• Reliable computer equipment, high-speed internet, headset, webcam, and a professional remote workspace
  
  

Preferred Experience

Previous experience supporting North American companies is strongly preferred.

• Staffing or recruitment
• Professional services
• Technology or SaaS
• Business-process outsourcing
• Remote or distributed workforces
• Learning and development
• Adult-learning principles
• Performance management
• Policy and compliance training
• HRIS or learning-management systems
• AI-assisted course or training-content development
• Building HR and training processes in a growing company
  
  

The Person We Are Looking For

You are outgoing, approachable, and comfortable leading a room, even in a virtual environment.

You know how to turn detailed policies and procedures into practical training that employees can understand, remember, and apply.

You do not simply read from a presentation. You ask questions, use realistic scenarios, encourage participation, confirm understanding, and adjust your approach when someone is struggling.

You are comfortable using AI to work faster and improve training materials, but you do not rely on it blindly. You review the content, correct mistakes, protect confidential information, and ensure the final material is accurate and appropriate.

You are also comfortable having direct conversations when expectations are not being met.

You can distinguish between an employee who needs additional training and an employee who understands the expectations but is choosing not to follow them.

You are organized, discreet, dependable, and able to support both employees and managers while maintaining clear standards.

What Success Looks Like

• New employees receive consistent and engaging onboarding
• Training modules are clear, accurate, current, and professionally organized
• Employees understand company policies, systems, and workplace expectations
• New hires are properly assessed before role-specific training
• AI is used responsibly to improve training quality, speed, and consistency
• Retraining is documented and followed by measurable improvement
• Managers receive practical and timely HR support
• Employee records, leaves, attendance, and probation dates remainaccurate
• Performance and employee-relations matters are handled consistently
• Offboarding is completed securely and on time
• Recurring issues lead to stronger training and clearer processes
  
  

Compensation and Bonuses

The Annual Base Compensation Range For This Position Is

C$32,000–C$44,000

The role also includes performance-based bonus potential.

Bonuses may be based on onboarding quality, employee readiness, training-module development, training completion, retraining outcomes, HR documentation, manager support, process improvement, and the overall consistency of HR operations.

Final compensation will depend on the candidate’s HR experience, employee-relations background, training-development ability, AI proficiency, communication skills, and ability to independently manage the role.