Senior Digital Product Manager, Enterprise Service Platforms

Johnson & Johnson Innovative Medicine; Bogotá ciudad; Presencial; COP 90 000 000 - 130 000 000; Tempo integral

Resumo da oferta

Johnson & Johnson is seeking a Manager, Digital Product Manager to lead a defined portfolio of digital capabilities for the GS Interaction Model. You will translate strategy into prioritized requirements, roadmaps, and releases, collaborating with design, technology, analytics, and service teams to deliver measurable outcomes and an enhanced employee experience.

Reporting to the Senior Digital Product Manager, you will manage delivery across ServiceNow, Genesys, and related capabilities, driving

Qualificações

• Bachelor's degree in a related field is required.
• 5+ years in product management or digital platforms.
• Experience translating business needs into requirements and roadmaps.

Responsabilidades

• Own day-to-day product ownership for GS Interaction Model capabilities.
• Translate strategy into epics, features, and user stories with acceptance criteria.
• Maintain product backlog based on value, risk, and delivery capacity.
• Collaborate with cross-functional partners to ensure usable and scalable product delivery.
• Monitor performance and drive improvements through dashboards and insights.
• Maintain documentation, release communications, and governance materials.

Conhecimentos

Product management

Agile

Stakeholder management

Data analysis

Formação académica

Bachelor's degree

Ferramentas

ServiceNow

Genesys

JIRA

Confluence

Descrição da oferta de emprego

Johnson & Johnson is seeking a Manager, Digital Product Manager to lead a defined portfolio of digital capabilities for the GS Interaction Model. You will translate strategy into prioritized requirements, roadmaps, and releases, collaborating with design, technology, analytics, and service teams to deliver measurable outcomes and an enhanced employee experience.

Reporting to the Senior Digital Product Manager, you will manage delivery across ServiceNow, Genesys, and related capabilities, driving