Digital Product Manager - Health Tech & Service Excellence

Johnson Johnson; Bogotá ciudad; Presencial; COP 78.120.000 - 145.080.000; Jornada completa

Descripción de la vacante

Johnson & Johnson in Bogotá seeks a Manager, Digital Product Manager to drive product delivery for the GS Interaction Model, prioritizing needs and shaping roadmaps. You will coordinate with design, technology, analytics, and service delivery teams to translate business needs into actionable product plans and measurable outcomes.

The role focuses on delivering scalable digital capabilities, collaborating with partners, and advancing continued product improvement within the Experience Center and

Responsabilidades

• Manage a defined portfolio of digital product capabilities (e.g., ServiceNow, Genesys) to support scalable service delivery and customer interactions.
• Translate product strategy and partner needs into prioritized requirements, roadmaps, releases, adoption plans, and measurable outcomes.
• Collaborate with cross-functional teams across business, design, technology, analytics, and procurement to ensure product usability, scalability, and alignment with priorities.

Descripción del empleo

Johnson & Johnson in Bogotá seeks a Manager, Digital Product Manager to drive product delivery for the GS Interaction Model, prioritizing needs and shaping roadmaps. You will coordinate with design, technology, analytics, and service delivery teams to translate business needs into actionable product plans and measurable outcomes.

The role focuses on delivering scalable digital capabilities, collaborating with partners, and advancing continued product improvement within the Experience Center and