Senior DevOps Engineer - AWS & Amazon Connect

EPAM Systems; Colombia; Sur place; COP 180 000 000 - 260 000 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Paid time off

Learning and development

Global career opportunities

Résumé du poste

EPAM Systems is seeking a Chief DevOps Engineer to lead the design, automation, deployment, and operation of an enterprise Amazon Connect platform, applying modern Site Reliability Engineering practices. You will take solutions from concept to production, establish mature DevOps and IaC standards, and drive reliable operations.

Responsibilities include designing the platform architecture, building APIs/integrations, enforcing Git-driven practices, and automating deployments.

Qualifications

• 7+ years of Amazon Connect experience in enterprise environments.
• Strong AWS architecture experience including serverless and event-driven patterns.
• Proven leadership experience owning platform modernization and technical direction.
• Hands-on CI/CD experience designing and operating Git-driven pipelines.
• Infrastructure as Code expertise with AWS CloudFormation and IaC development.
• Strong troubleshooting across cloud services, integrations, networking, and apps.
• Advanced scripting in Python, PowerShell, or Bash.
• Upper-Intermediate English proficiency (B2).

Responsabilités

• Lead end-to-end design of the Amazon Connect platform architecture, security, and operational model.
• Build complete Amazon Connect solutions beyond contact flow configuration, including APIs and integrations.
• Define and enforce Git-driven engineering practices such as branching, code reviews, and versioning.
• Design and operate CI/CD pipelines that automate build, test, and release workflows for platform components.
• Develop and maintain Infrastructure as Code with AWS CloudFormation to enable repeatable environments.
• Automate deployments and governance to improve reliability, auditability, and release consistency.
• Troubleshoot complex production issues across Amazon Connect, AWS services, and enterprise integrations.
• Establish operational standards for monitoring, incident response, and continuous improvement.

Connaissances

Amazon Connect

AWS

CI/CD

Infrastructure as Code

Troubleshooting

Python scripting

Outils

AWS CloudFormation

Octopus Deploy

Description du poste

EPAM Systems is seeking a Chief DevOps Engineer to lead the design, automation, deployment, and operation of an enterprise Amazon Connect platform, applying modern Site Reliability Engineering practices. You will take solutions from concept to production, establish mature DevOps and IaC standards, and drive reliable operations.

Responsibilities include designing the platform architecture, building APIs/integrations, enforcing Git-driven practices, and automating deployments.