Senior Credit Controller - Flexible Cash Collections Lead

NielsenIQ; Bogotá; Ibrido; COP 70.000.000 - 110.000.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working environment

Volunteer time off

Descrizione del lavoro

NielsenIQ in Bogotá seeks a Senior Credit Controller with advanced English to lead cash collection for third-party debt. You will collaborate with Order to Cash and operational teams across NIQ to reduce overdue debt, improve DSO, and maximize cash flow in line with SLAs.

This role involves managing the trade debtors ledger, generating reports, monitoring disputes, and coordinating with Revenue and Commercial teams to recover past-due resources.

Competenze

• Proven ability to reduce overdue debt and improve cash flow.
• Experience in accounts receivable and collections processes.

Mansioni

• Control and reduce third party debt by managing the trade debtors ledger against monthly targets (DSO, overdue, collection ratio).
• Process and distribute reports such as trade debtors balance, cash flow forecast, dispute report, and bad debt provision.
• Monitor and record customer account details for non-payments, delays, and disputes.
• Identify overdue portfolios to recover resources per NiQ policies.
• Escalate with Revenue Controller and CS to determine actions with commercial areas for past-due recovery.
• Request and support re-invoicing according to client specifications; follow up with Revenue.
• Provide customer service on collection issues, adjust accounts as needed, and resolve disputes.
• Collaborate with commercial teams to promptly resolve incoming queries.
• Perform other tasks to support Local Finance / I2C teams.
• Communicate with internal and external customers professionally.

Conoscenze

Debt collection

Cash flow management

Accounts receivable

Descrizione del lavoro

NielsenIQ in Bogotá seeks a Senior Credit Controller with advanced English to lead cash collection for third-party debt. You will collaborate with Order to Cash and operational teams across NIQ to reduce overdue debt, improve DSO, and maximize cash flow in line with SLAs.

This role involves managing the trade debtors ledger, generating reports, monitoring disputes, and coordinating with Revenue and Commercial teams to recover past-due resources.