Senior Business Analyst

EPAM Systems, Inc.; Colombia; A distancia; COP 120.000.000 - 180.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off

Upskilling and certification courses

LinkedIn Learning library access

Global career opportunities

Volunteer and community involvement

Descripción de la vacante

EPAM Systems, Inc. seeks a Senior Business Analyst with a strong background in digital transformation projects, especially in eCommerce and CMS.

You’ll partner with cross-functional teams to gather requirements, map processes, and translate needs into actionable specs, ensuring alignment with architecture, UX, and product owners. You will drive user stories, contribute to roadmaps, and guide QA/UAT activities.

Formación

• Bachelor's degree in Business, IT, Computer Science, or related field; Master’s considered a bonus.
• 3+ years as a Business Analyst focused on digital transformation projects.
• Experience with eCommerce platforms (SAP Commerce, Magento, Shopify, CommerceTools).
• Experience with CMS tools (Contentful, Contentstack, WordPress or similar).
• Ability to lead requirements gathering for complex systems and produce clear specs.

Responsabilidades

• Analyze and document business requirements for digital transformation projects, focusing on eCommerce or CMS.
• Engage with stakeholders to translate objectives into functional/technical specs.
• Perform process mapping, gap analysis, and solution design for digital workflows and customer journeys.
• Maintain alignment between business goals and technology with architects, developers, and product owners.
• Lead creation of user stories, use cases, and acceptance criteria in Agile/Scrum.
• Support roadmaps for scalable digital initiatives and ensure performance and UX are prioritized.
• Conduct risk assessments and communicate changes to stakeholders; participate in workshops and status updates.
• Assist testing phases (UAT/QA) to ensure requirements are met.

Conocimientos

Data analysis

Business process modeling

Workflow diagrams

Stakeholder management

Communication

Agile/Scrum

Educación

Bachelor's degree in Business/IT/CS

Herramientas

JIRA

Confluence

Azure DevOps

Descripción del empleo

We are searching for a highly skilled Senior Business Analyst with extensive background in digital transformation projects, with particular emphasis on eCommerce and Content Management Systems (CMS). This position calls for collaboration with cross-functional teams to deliver impactful projects that promote business growth and digital innovation. The ideal candidate will demonstrate a strong history of gathering and analyzing business requirements, crafting solutions, and driving project success within dynamic, ever-changing environments.ResponsibilitiesSpearhead the analysis and documentation of business requirements for digital transformation projects, concentrating on eCommerce platforms or CMS solutionsEngage with critical stakeholders, including internal teams, clients, and vendors, to understand business objectives and turn them into functional and technical specificationsExecute detailed process mapping, gap analysis, and solution design to strengthen digital workflows, customer journeys, and business operationsKeep business goals and technology solutions in sync by working closely with Solution Architects, developers, UX designers, project managers, and product ownersAssess and document current systems, processes, and data flows to spot opportunities for improvement or automationSteer the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum settingSupport and influence the roadmap for digital transformation initiatives, ensuring scalability, performance, and user experience remain a priorityPerform risk assessments and effectively communicate the potential impact of changes to stakeholdersHost workshops, presentations, and meetings to collect feedback, align on project objectives, and provide regular status updatesAid during testing phases, ensuring business requirements are met through rigorous User Acceptance Testing (UAT) and Quality Assurance (QA)RequirementsBachelor's degree in Business, IT, Computer Science, or a related area (Master's degree viewed as a bonus)At least 3 years of experience as a Business Analyst with an emphasis on digital transformation projectsSignificant experience with eCommerce platforms, such as SAP Commerce, Magento, Shopify, or CommerceToolsWorking familiarity with CMS tools, including Contentful, Contentstack, WordPress, or comparable platformsDemonstrated ability to lead requirements gathering for complex systems and produce clear, actionable specificationsSolid understanding of Agile or Scrum methodologies, with practical experience in an Agile project settingStrong data analysis skills, with the ability to turn data into insights that support business decision-makingProficient in business process modeling, BPMN, and workflow diagramsStrong communication and stakeholder management skillsExperience with digital collaboration and project management tools, such as JIRA, Confluence, or Azure DevOpsStrong problem-solving abilities and the capability to thrive in fast-paced environmentsGood English proficiency (B2 level or higher), with a background in direct communication with customersWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.