Sales Team Leader — Growth & Performance

Deutsche Post DHL Group; Bogotá ciudad; On-site; COP 100,440,000 - 167,400,000; Full time

Benefits offered by this job

Annual performance bonus

Job summary

Deutsche Post DHL Group in Bogotá seeks a Team Leader – Sales to lead the GSC Bogotá Sales service line teams and enable DHL Global Forwarding's commercial organization to win and grow business. The role focuses on people leadership, performance against SLAs, and building a high-performing team in a hybrid work environment.

You will drive leadership development, run weekly coaching sessions, and align services with commercial goals like lead management, onboarding, bid support and reporting.

Qualifications

• Minimum 1–2 years of experience leading teams in Sales or Shared Services environments.
• Experience in freight forwarding or logistics is desirable (air/ocean).
• Proven track record of developing leaders and coaching teams.
• Experience stabilizing or improving team performance through KPI management.
• Excellent communication and stakeholder management in a global context.

Responsibilities

• Lead and develop a growing team of Sales professionals across multiple service teams.
• Own day-to-day delivery of Sales services in adherence to SLAs and SOPs.
• Manage workload distribution, capacity planning and prioritization with a data-driven approach.
• Lead monthly Service Performance Reviews and Quarterly Business Reviews with Business Partners.

Skills

Leadership

Data-driven decision making

KPI management

Communication skills

English proficiency

Stakeholder management

Team development

Problem solving

Commercial mindset

Education

Professional degree in Business Administration, Finance, International Trade, International Business, Industrial Engineering, Economics or Logistics

Tools

Power BI

Power Platform

MS Excel (Advanced)

CRM tools

CargoWise

Job description

Deutsche Post DHL Group in Bogotá seeks a Team Leader – Sales to lead the GSC Bogotá Sales service line teams and enable DHL Global Forwarding's commercial organization to win and grow business. The role focuses on people leadership, performance against SLAs, and building a high-performing team in a hybrid work environment.

You will drive leadership development, run weekly coaching sessions, and align services with commercial goals like lead management, onboarding, bid support and reporting.