Sales Support Specialist

Hitachi Automotive Systems Americas, Inc.; Bogotá ciudad; Presencial; COP 60.000.000 - 120.000.000; Jornada completa

Descripción de la vacante

HITACHI ENERGY COLOMBIA LTDA in Bogota, Colombia seeks an Electrical Engineer with at least 5 years of experience in service sales and technical quotations. The role requires knowledge of high-voltage equipment and strong English communication for global projects.

You will prepare engineering proposals, coordinate with partners, and support the sales team with technically sound, cost-effective solutions across projects in the region, while aligning with Hitachi Energy policies.

Formación

• Bachelors degree in Electrical or Electronic Engineering is required.
• Minimum 5 years of experience; SAP and Salesforce desirable.
• Strong English communication and sales-facing experience.
• Experience with high-voltage equipment, transformers and substations.

Responsabilidades

• Prepare technical and commercial proposals for products and systems.
• Coordinate risk analysis, costs, schedules and quality metrics with partners.
• Provide technical support during meetings, product demos and negotiations.
• Assist sales teams with technically suitable, cost-effective solutions.

Conocimientos

English (intermediate)

Service sales

Technical quotations

High-voltage knowledge

Educación

Bachelor's degree in Electrical or Electronic Engineering

Herramientas

SAP

Salesforce

Descripción del empleo

Location: Bogota, Cundinamarca, Colombia Job ID: R0105529 Date Posted: 2025-09-10 Company Name: HITACHI ENERGY COLOMBIA LTDA Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No

Job Description: The Opportunity

Provide functional and technical support throughout the sales process and ensure internal and external clients obtain appropriate product/solution knowledge. Customer Support jobs deliver a key service bridging the gap from customer enquiry to service delivery and related commercial processes. Proposal jobs ensure proposals are accurately and efficiently prepared to optimize the potential of a profitable agreement. Sales Support Expert also delivers technical solutions and designs to meet the customer's needs at the best cost.

How You'll Make an Impact

Creates engineering proposals for products and systems, including drawings and plans preparation including meetings with other business units and consortium partners. Review risk analysis with all partners before submitting proposal. Defines project tasks. Defines schedule, cost and quality metrics. Coordinates the creation of work plans and cost estimates in all applicable engineering disciplines. Preparing proposal/presentation of engineering projects/programs including provision of bills of materials, estimated engineering hours, creating design solutions to proposals for engineering projects or programs and solving critical technical design related issues/ questions from customer. Works with customers to shape and deliver solutions, seeking feedback and innovating with the customer to drive and deliver improvements. Attends project meetings and presents all technical aspects of project assignments. Interacts with customer, contractors, suppliers and others. Supports the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers. Provides technical support during the technical meeting, product presentations and negotiations and offers product/ solution/service. Performs analytic and diagnostic studies to determine most suitable technical solution to meet customer needs. Proposes technical solutions for complex enquiries. Prepares/supports preparation of technical/commercial offers based on customer specification requirements, Local Business Unit/feeder factory indications and Sales organization directives. Participates in the kick off meeting organized by the project team. Prepares and delivers technical presentations and demonstrations for both internal staff and customers on complex product issues. Defines cost and price for the proposed solution and align with Sales organization. Provides information to the risk review process in accordance with Hitachi Energy policy and drive the risk review process. Analyzes customer needs and competitor offers through general market information and information provided by the Sales organization. Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results. Negotiate contracts/frame agreements with customers based on the company risk and conditions. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Your Background

Bachelors Degree in Electrical or Electronic Engineer with minimun 5 experience SAP and Salesforce (desirable) Intermediate level of English Experience in service sales Experience in tecnical quotations Experience with high-voltage equipment, power transformers, and electrical substations #LI-Hybrid

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Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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