Sales Operations Specialist — Hybrid & Impactful

Zimmer Biomet; Colorado; On-site; COP 191,528,000 - 271,331,000; Full time

Job summary

Paragon 28 (Zimmer Biomet) is hiring a Sales Operations Specialist to join our team in Englewood, CO. The role focuses on timely processing of all sales order activity, inventory transfer/allocation, and adjustments to support daily billing activities.

You will work with sales agents, end customers, and internal stakeholders to ensure revenue recognition and accurate inventory accounting. The position requires a minimum of 3 years of relevant experience in business/operations/supply chain or

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of relevant professional experience (Business, Operations, Supply Chain, Customer Service and/or Hospital).
• Ability to approach end customer and sales agent requests in a proactive and consultative manner.
• Self‑motivated; can work with minimal supervision remotely traveling to key customers.
• Experience with ERP systems, SAP preferred
• High aptitude for problem solving and troubleshooting
• Exhibits professionalism, particularly when working cross‑functionally
• Excellent communication and interpersonal skills
• Proficient with Microsoft systems (Excel and PowerPoint specifically)

Responsibilities

• Responsible for sales order lifecycle management for all orders activity (US/OUS and Core/PSI).
• Conducts daily review of order-to-cash pipeline to ensure that kit-level inventory is properly transacted, and all salable component-level inventory is allocated prior to purchase order application.
• Resolves all billing and delivery block issues related to pricing and batch discrepancies.
• Continuous reconciliation of surgical case to case billing activity.
• Processes all sales order adjustments resulting from internal and external sales order/invoice disputes.
• Provides periodic reporting of area activity to ensure adequate visibility.
• Supports critical period-end sales and field inventory activities.
• Provides guidance to internal teams on resolving inventory variances.
• Participates in User Acceptance Testing for system enhancements, as requested.
• Performs other duties as assigned.

Skills

ERP experience

Microsoft Excel

PowerPoint

Communication skills

Interpersonal skills

Problem solving

Self-motivated

Cross-functional professionalism

Education

High school diploma or equivalent

Bachelor's Degree preferred

Tools

SAP

Job description

Paragon 28 (Zimmer Biomet) is hiring a Sales Operations Specialist to join our team in Englewood, CO. The role focuses on timely processing of all sales order activity, inventory transfer/allocation, and adjustments to support daily billing activities.

You will work with sales agents, end customers, and internal stakeholders to ensure revenue recognition and accurate inventory accounting. The position requires a minimum of 3 years of relevant experience in business/operations/supply chain or