Remote Sales Operations Specialist — SaaS Growth

UPROSPECT; Valle de Aburrá, Perímetro Urbano Medellín; Remote; COP 72,240,000 - 126,420,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Sales Operations Specialist to support a growing U.S.-based SaaS sales team. The role focuses on CRM stewardship, data hygiene, dashboards, and pipeline reporting, with a remote-first setup for LATAM.

You will enable sales leadership with accurate forecasts and processes, collaborating with founders and the sales team. Strong English (C1) required, and a passion for turning chaos into clean, scalable sales operations.

Qualifications

• 3–6 years of experience in Sales Operations in a B2B SaaS environment.
• Hands-on experience administering and maintaining a CRM (HubSpot, Salesforce, Pipedrive, or similar).
• Strong understanding of sales pipelines, forecasting, and reporting.
• High attention to data accuracy and consistency.

Responsibilities

• Administer and maintain the CRM, including users, stages, fields, and data hygiene.
• Own pipeline structure and ensure consistent use of sales stages and required fields.
• Build and maintain standard sales dashboards and reports.
• Support weekly and monthly pipeline and forecast reporting.
• Monitor pipeline health and flag risks such as stalled deals or missing data.
• Document sales processes, definitions, and reporting standards.
• Support the onboarding of new sales team members on systems and processes.
• Act as the primary point of contact for sales systems questions and issues.
• Continuously improve sales operational workflows to increase efficiency and accuracy.

Skills

Forecasting

Data accuracy

Reporting

Process improvement

Communication

Documentation

Tools

HubSpot

Salesforce

Pipedrive

Job description

SmartRecruiters, Inc. is seeking a Sales Operations Specialist to support a growing U.S.-based SaaS sales team. The role focuses on CRM stewardship, data hygiene, dashboards, and pipeline reporting, with a remote-first setup for LATAM.

You will enable sales leadership with accurate forecasts and processes, collaborating with founders and the sales team. Strong English (C1) required, and a passion for turning chaos into clean, scalable sales operations.