Sales Operations Analyst
Contentu
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Job summary
Contentu is hiring a SalesOps professional in Colombia to validate and activate merchants, manage POS terminal inventory and distribution, and assist billing, collections and payment reconciliation. You will monitor SLAs and KPIs, build reports and dashboards, document processes and drive automation including AI initiatives.
The role requires a degree in industrial engineering, business, logistics or economics, 1–3 years in operations or back office, and strong Excel/Sheets skills plus
Qualifications
- Degree in industrial engineering, business, logistics or economics.
- 1–3 years in commercial operations or back office.
- Advanced Excel/Sheets skills.
- Experience with visualization tools (Power BI, Looker Studio or Tableau).
- SQL knowledge desirable.
- ERP/CRM experience.
Responsibilities
- Validate and activate merchants.
- Manage POS terminal inventory and distribution.
- Support billing, collections and payment reconciliation.
- Monitor SLAs and operational KPIs.
- Build reports and dashboards for monitoring.
- Document processes and drive automation/ AI initiatives.
Skills
Education
Tools
Job description
SalesOps role at a Colombian fintech: validate and activate merchants, manage POS terminal inventory and distribution, and support billing, collections and payment reconciliation. Involves monitoring SLAs and operational KPIs, building reports and dashboards, documenting processes and driving automation/AI initiatives. Requires a degree in industrial engineering, business, logistics or economics, 1-3 years in commercial operations or back office, advanced Excel/Sheets, visualization tools (Power BI, Looker Studio or Tableau), desirable SQL and ERP/CRM experience.
excel google sheets power bi looker studio sql salesforce hubspot netsuite
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