Resource Planner (Remote) — AI & Salesforce Projects

NeuraFlash, Part of Accenture; Colombia; Remote; COP 60,000,000 - 90,000,000; Full time

Job summary

NeuraFlash, Part of Accenture is seeking a Resource Management Specialist to support the Professional Services team by staffing projects efficiently and allocating resources across teams. You will partner with Project Managers, People Managers and Sales to forecast demand, assign resources, and optimize staffing operations.

The ideal candidate has 1–3 years in resource coordination, strong Salesforce knowledge, and excellent communication skills, with a proactive, collaborative mindset in a

Qualifications

• A bachelor’s degree in Business Management or a related field from an accredited college or university.
• 1-3 years of experience in resource coordination, resource management, project coordination, or a related field.
• Strong working knowledge of Salesforce and project lifecycle management.
• Experience in resource management and operations, ideally within a professional services organization.
• Strong problem-solving, critical thinking, judgment, and decision-making skills.
• Excellent organizational, time management, and prioritization skills, with the ability to manage multiple tasks.
• Exceptional written and verbal communication skills, paired with a strong customer service mindset.
• The ability to build trusted, collaborative relationships with Project Managers, consultants, and cross-functional stakeholders.
• A proactive, flexible approach and the ability to adapt quickly in a growing, changing environment.

Responsibilities

• Maintain accurate resource forecasts: Ensure project forecasts are current and accurate by collaborating with individual contributors, Project Managers, and People Managers across teams.
• Coordinate resource assignments: Identify and align technical resources to project needs based on skills, experience, availability, and timing.
• Partner on resource planning: Work with Practice Leaders to identify, review, and validate resource requests to support current and anticipated project demand.
• Support pre-delivery readiness: Partner with Sales to validate pre-delivery requirements and ensure a smooth handoff into Professional Services.
• Monitor pipeline data quality: Review the Sales pipeline and validate key information to support accurate forecasting and resource planning.
• Facilitate resource planning meetings: Lead resourcing meetings with Practice Leaders to review upcoming demand, discuss staffing needs, and coordinate project assignments.
• Improve staffing operations: Identify opportunities to streamline and scale resource management processes as the business grows.

Skills

Salesforce knowledge

Project lifecycle

Resource coordination

Communication

Education

Bachelor's degree in Business Management

Job description

NeuraFlash, Part of Accenture is seeking a Resource Management Specialist to support the Professional Services team by staffing projects efficiently and allocating resources across teams. You will partner with Project Managers, People Managers and Sales to forecast demand, assign resources, and optimize staffing operations.

The ideal candidate has 1–3 years in resource coordination, strong Salesforce knowledge, and excellent communication skills, with a proactive, collaborative mindset in a