Resident Experience & Finance Coordinator

greystar; Colombia; On-site; COP 24,000,000 - 34,000,000; Full time

Job summary

Greystar Colombia seeks an Assistant Community Manager to support financial and operational management of the property. You will handle rent collection, banking deposits, reporting, and invoicing, using Yardi/OneSite to track all financial activities.

Responsibilities include resolving resident inquiries, coordinating maintenance, supporting leasing and marketing efforts, and acting as on-site supervisor in the Community Manager's absence, ensuring policy compliance and resident satisfaction.

Qualifications

• Bachelor's degree in Business Management, Communications, or related field preferred.
• 1–3 years of experience in residence life or property management.
• Understanding of lease terms and enforcement, including collections.
• Excellent written and verbal communication skills.
• Detail-oriented.

Responsibilities

• Collect rent, process payments, prepare financial reports and invoices.
• Operate property management software (Yardi/OneSite) and keep data accurate.
• Review resident accounts for delinquencies and communicate with residents.
• Review invoices and coordinate payments with vendors and owners.
• Follow eviction procedures and assist move-outs as needed.
• Support leasing and marketing by greeting prospects and processing applications.
• Act as on-site supervisor in the absence of the Community Manager.
• Maintain resident relations and address service requests.

Skills

Detail-oriented

Excellent written/verbal communication

Education

Bachelor's degree in Business Management/Communications/related field (preferred)

Tools

Yardi/OneSite

Job description

Greystar Colombia seeks an Assistant Community Manager to support financial and operational management of the property. You will handle rent collection, banking deposits, reporting, and invoicing, using Yardi/OneSite to track all financial activities.

Responsibilities include resolving resident inquiries, coordinating maintenance, supporting leasing and marketing efforts, and acting as on-site supervisor in the Community Manager's absence, ensuring policy compliance and resident satisfaction.