Remote Senior Case Manager - Personal Injury (Bilingual)

The Ward Law Group, PL; Colombia; A distancia; COP 202.007.000 - 303.010.000; A tiempo parcial

Descripción de la vacante

The Ward Law Group, PL is seeking an experienced Senior Case Manager to support plaintiff personal injury cases from intake through resolution, under attorney supervision. The role requires coordinating with clients, medical providers, insurers, and attorneys to keep cases moving efficiently.

Responsibilities include managing 80–120 PI cases, maintaining documentation in Litify, and ensuring compliance with firm procedures while communicating effectively in English and Spanish.

Formación

• Minimum 2 years of recent experience in plaintiff personal injury case management.
• Experience handling personal injury claims, including BI and UM/SUM.
• Experience working in a plaintiff personal injury law firm.
• Fluent in English and Spanish.

Responsabilidades

• Possess expert knowledge of the bodily injury claims process.
• Manage an average caseload of 80 to 120 personal injury cases while maintaining quality and efficiency standards.
• Meet or exceed settlement and treatment goals while adhering to case lifecycle timelines.
• Coordinate with clients, medical providers, insurance carriers, and attorneys to support timely case progression and resolution.
• Maintain accurate, complete case documentation and activity records in Litify.

Conocimientos

Bilingual English/Spanish

Case management

Organizational skills

Independent work

Herramientas

Litify

Descripción del empleo

The Ward Law Group, PL is seeking an experienced Senior Case Manager to support plaintiff personal injury cases from intake through resolution, under attorney supervision. The role requires coordinating with clients, medical providers, insurers, and attorneys to keep cases moving efficiently.

Responsibilities include managing 80–120 PI cases, maintaining documentation in Litify, and ensuring compliance with firm procedures while communicating effectively in English and Spanish.