Remote PI Case Manager: Detail‑Oriented

In The Network; Colombia; A distancia; COP 27.344.000 - 41.016.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% Remote Position

Full-Time Schedule

Training provided

Work with US law firms

Independent contractor

Long-term opportunities

Descripción de la vacante

In The Network is seeking a skilled Personal Injury Case Manager for a fully remote role. You will handle cases from intake to progression, coordinating with clients, attorneys, insurers, and medical providers.

The ideal candidate has 2+ years in Personal Injury or legal case management, strong communication, HIPAA knowledge, and the ability to work independently with a remote team. Bilingual candidates are encouraged.

Formación

• 2+ years in Personal Injury or legal case management preferred.
• Knowledge of personal injury, medical records, and legal processes.
• HIPAA confidentiality knowledge required.
• Insurance industry experience is a plus.
• Fluent English (C1) written and spoken.
• Excellent communication and client service skills.
• Strong organizational and follow-up abilities.
• Independent work with remote team collaboration.
• Proficient in MS Office and case management software.
• Professional, empathetic, client-focused approach.

Responsabilidades

• Manage personal injury cases from intake through progression.
• Communicate with clients and provide updates and support.
• Coordinate medical appointments, records, and authorizations.
• Open and maintain accurate client files in CMS.
• Track medical records, bills, and documents.
• Assist with FOIA and case-related documentation.
• Coordinate with attorneys, insurers, and providers.
• Monitor case timelines, treatment plans, and budgets.
• Review documentation and address deficiencies.
• Meet KPIs and quality standards.

Conocimientos

Legal case management

Communication

HIPAA knowledge

Attention to detail

Remote collaboration

Microsoft Office

Fast learner of software

Client-focused

Bilingual (English)

Educación

High school diploma

Bachelor’s degree or equivalent

Paralegal certification (plus)

Herramientas

Microsoft Office

Case management software

Descripción del empleo

In The Network is seeking a skilled Personal Injury Case Manager for a fully remote role. You will handle cases from intake to progression, coordinating with clients, attorneys, insurers, and medical providers.

The ideal candidate has 2+ years in Personal Injury or legal case management, strong communication, HIPAA knowledge, and the ability to work independently with a remote team. Bilingual candidates are encouraged.