Remote Part-Time Sales Call QA Specialist

Tripleten; Bogotá ciudad; Remote; COP 10,836,000 - 12,642,000; Part time

Job summary

TripleTen is seeking a detail-oriented Quality Control Specialist to assess sales call quality by reviewing video and audio recordings. The role involves AI-assisted analysis, identifying errors, and delivering clear feedback to improve closing performance. Part-time with flexible hours and remote work.

Ideal candidates have experience in sales or customer service, strong listening skills, and objectivity. Base salary is USD 300 monthly with a performance bonus up to USD 50, and the position

Qualifications

• Experience in sales or customer service is required.
• Exposure to quality control/auditing calls is a plus but not mandatory.

Responsibilities

• Review sales calls to ensure compliance with quality standards and scripts.
• Collaborate with AI tools to analyze recorded calls.
• Identify errors, missed opportunities, or exemplary behaviors with clear documentation.
• Prepare concise quality reports to support coaching and evaluations.
• Help validate errors to inform quality-related bonuses and incentives.
• Provide insights to supervisors on recurring issues or training needs.

Skills

Attention to detail

Listening skills

Objectivity

Feedback writing

AI tools interest

Tools

AI tools

Job description

TripleTen is seeking a detail-oriented Quality Control Specialist to assess sales call quality by reviewing video and audio recordings. The role involves AI-assisted analysis, identifying errors, and delivering clear feedback to improve closing performance. Part-time with flexible hours and remote work.

Ideal candidates have experience in sales or customer service, strong listening skills, and objectivity. Base salary is USD 300 monthly with a performance bonus up to USD 50, and the position