Remote Manual QA Analyst – SaaS Insurance Platform

Lean Solutions Group; Medellín; Remote; COP 132,171,000 - 207,697,000; Full time

Benefits offered by this job

Professional development opportunities

International customers

Collaborative work environment

Mentorship programs

Job summary

Global Technology Services is seeking a Mid-Level Manual QA to support QA for a SaaS-based insurance agent compensation management platform. The role focuses on manual testing of business workflows within the platform, working with implementation, configuration, product, and client teams to ensure solutions meet business requirements.

Training on the platform, insurance industry, and customer-specific processes will be provided.

Qualifications

• 2+ years of professional experience in manual software quality assurance or software testing.
• Hands-on experience creating, maintaining, and executing manual test cases and test scenarios.
• Basic SQL knowledge to query, filter, and retrieve data for testing and validation.
• Experience performing functional, regression, smoke, and end-to-end testing for web-based or SaaS applications.
• Understanding of software testing fundamentals, defect lifecycles, severity, priority, and test evidence.

Responsibilities

• Create, maintain, and execute clear manual test cases based on business requirements, workflows, and acceptance criteria.
• Perform functional, regression, smoke, and end-to-end testing across SaaS-based business processes.
• Validate configured solutions and confirm that system behavior aligns with expected business outcomes.
• Investigate unexpected results and distinguish product defects from test data, file format, configuration, or user-input issues.
• Document test results, supporting evidence, and observations accurately and consistently.
• Report defects with clear reproduction steps, expected and actual results, severity, and relevant supporting information.

Skills

Manual Testing

SQL basic

Web testing

TestRail

Jira

Tools

TestRail

Azure DevOps

Confluence

Git

Job description

Global Technology Services is seeking a Mid-Level Manual QA to support QA for a SaaS-based insurance agent compensation management platform. The role focuses on manual testing of business workflows within the platform, working with implementation, configuration, product, and client teams to ensure solutions meet business requirements.

Training on the platform, insurance industry, and customer-specific processes will be provided.