Remote Logistics Coordinator: Shipments & Carrier Ops

Higher Options; Colombia; Presencial; COP 49.007.000 - 56.008.000; Jornada completa

Descripción de la vacante

Higher Options is hiring a proactive Logistics Coordinator to support U.S.-based businesses remotely from Latin America. You will coordinate shipments, work with carriers, resolve delivery issues, and keep logistics operations organized.

This role requires 2+ years in logistics, strong English, experience coordinating shipments with carriers and customers, and proficiency in Excel/Sheets and ERP/WMS/3PL systems. Schedule is full-time, 40 hours weekly, with USD 1,400–1,600 per month.

Formación

• Minimum 2+ years in logistics, transportation, freight coordination, supply chain, or a related role.
• Strong written and verbal English.
• Experience coordinating shipments and communicating with carriers, vendors, warehouses, or customers.
• Proficiency with Microsoft Excel or Google Sheets.
• Familiarity with ERP, OMS, WMS, or 3PL systems such as NetSuite, SAP, Oracle.

Responsabilidades

• Coordinate domestic and international shipments from pickup through final delivery.
• Schedule pickups, deliveries, and freight appointments with carriers, suppliers, warehouses, and customers.
• Track shipments and communicate status updates, delays, and delivery issues.
• Prepare and review logistics documents such as Bills of Lading, packing lists, proof of delivery, and shipping labels.
• Update shipment milestones and order information in Transportation Management Systems and other logistics platforms.
• Communicate with carriers, vendors, warehouses, 3PL providers, customers, and internal teams.
• Resolve transportation issues, missed appointments, damaged shipments, and other delivery exceptions.

Conocimientos

English proficiency

Shipment coordination

Excel/Sheets

TMS (DAT/OTM)

ERP/OMS/WMS

Collaboration tools

Customer service

Multitasking

Herramientas

DAT

Oracle Transportation Management

NetSuite

SAP

Descripción del empleo

Higher Options is hiring a proactive Logistics Coordinator to support U.S.-based businesses remotely from Latin America. You will coordinate shipments, work with carriers, resolve delivery issues, and keep logistics operations organized.

This role requires 2+ years in logistics, strong English, experience coordinating shipments with carriers and customers, and proficiency in Excel/Sheets and ERP/WMS/3PL systems. Schedule is full-time, 40 hours weekly, with USD 1,400–1,600 per month.