Remote Fintech Product Operations Specialist

Blossom; Colombia; Remote; COP 189,855,000 - 284,783,000; Full time

Benefits offered by this job

100% Remote Work – Work from anywhere

Multicultural Environment

Learning & Exposure

Impactful Work

Job summary

Blossom, a U.S.-based financial services company, seeks a Product Operations Specialist with 3+ years in fintech. You will become the operational expert across products, connecting Product, Configurations, Support and Implementations to resolve questions, bugs, and requests quickly.

You will train teams, support pilots, and ensure smooth onboarding for credit unions daily, while owning bug triage and improvement requests with urgency.

Qualifications

• Hands-on experience configuring, implementing or supporting financial products.
• Strong analytical skills to diagnose incidents and distinguish bugs from config changes.
• Ability to estimate effort for improvement requests and translate into actions.
• Proven ability to train other teams and build autonomy.
• Excellent communication with Product, Support, Implementation and Configurations, plus executives.

Responsibilities

• Become operational expert on assigned products and business lines.
• Collaborate with Product, Configurations, Support and Implementations.
• Attend deployment demos, pilots and trainings; help team understand new credit union implementations.
• Support Implementations and Configurations teams, answer questions, train on features.
• Lead feature stabilization during pilots and handoffs to Training and Sales.

Skills

Core banking knowledge

Analytical skills

Train other teams

Cross-functional collab

English B2+

Education

Undergraduate degree in Systems/Industrial Eng, Business, Finance, or Economics

Job description

Blossom, a U.S.-based financial services company, seeks a Product Operations Specialist with 3+ years in fintech. You will become the operational expert across products, connecting Product, Configurations, Support and Implementations to resolve questions, bugs, and requests quickly.

You will train teams, support pilots, and ensure smooth onboarding for credit unions daily, while owning bug triage and improvement requests with urgency.