Remote Fintech Account Growth Manager (Crypto Payments)

Coinspaid Enterprise; Colombia; Hybrid; COP 60,000,000 - 90,000,000; Full time

Benefits offered by this job

Fully remote work

Async-friendly environment

Budget for courses & development

Medical insurance or reimbursement

Job summary

CryptoProcessing by Coinspaid is seeking an experienced Operational Account Manager to join a high-performing team. The role focuses on managing B2B crypto/fintech client relationships, driving growth, and maintaining “always-available” service. You will collaborate with multiple teams to optimize contracts and client outcomes.

The role is fully remote with international travel to industry events as needed, offering professional development and a flexible, async-friendly environment.

Qualifications

• Requires 2+ years in Fintech, Crypto or similar crypto/B2B account management.
• Service-first mindset with ability to work independently and remotely.
• Strong listening, empathy and problem-solving to drive commercial results.
• Experience in fast-paced startup environments and structured time management.

Responsibilities

• Assist clients with day-to-day account questions.
• Meet or exceed revenue targets through outstanding service and growth opportunities.
• Negotiate and manage contractual terms with clients.
• Forecast, monitor and report on client targets.

Skills

Client relationship management

English proficiency

Russian proficiency

Negotiation

Tools

Salesforce

Jira

Confluence

Intercom

Tableau

Job description

CryptoProcessing by Coinspaid is seeking an experienced Operational Account Manager to join a high-performing team. The role focuses on managing B2B crypto/fintech client relationships, driving growth, and maintaining “always-available” service. You will collaborate with multiple teams to optimize contracts and client outcomes.

The role is fully remote with international travel to industry events as needed, offering professional development and a flexible, async-friendly environment.