Remote Dynatrace Platform Engineer – SAP Observability

Rhondos; Colombia; Remote; COP 95,490,000 - 127,320,000; Full time

Benefits offered by this job

Remote-first

Company-provided equipment

Certification training budget

Job summary

Rhondos Inc. is seeking a Dynatrace Platform Engineer, Latin America, to join our Professional Services Team.

In this client-facing role you will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-prem environments, including SAP observability via PowerConnect. You will onboard applications and cloud workloads (AWS/Azure/GCP) for full-stack monitoring, design dashboards, and lead troubleshooting with Davis AI insights.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field, or equivalent practical experience.
• 1-3 years in Application Performance Management (APM), observability, or related IT infrastructure roles.
• 1+ years hands-on Dynatrace implementation/administration.
• Experience with at least one cloud platform (AWS, Azure or GCP) and containerization (Docker, Kubernetes).
• Knowledge of one or more programming languages (Java, .NET, Python, JavaScript).
• Understanding of distributed systems, microservices and modern web app architectures.
• Strong analytical and problem-solving skills; able to translate findings for non-tech stakeholders.

Responsibilities

• Lead PowerConnect App implementation, configuration, and customization within Dynatrace.
• Customize and maintain PowerConnect dashboards, logs, and metrics for SAP landscapes.
• Onboard applications, infra, and cloud workloads for full-stack monitoring.
• Design and maintain dashboards, alerting, workflows, and analytics using Dynatrace tools.
• Monitor performance, perform root-cause analysis and leverage Davis AI insights.
• Configure Dynatrace monitoring (Synthetic, RUM, APM, Log Monitoring).
• Conduct health assessments, architecture reviews, and provide best-practice recommendations.
• Integrate Dynatrace with ITSM and collaboration tools (ServiceNow, Jira, Slack).
• Support OpenTelemetry and distributed tracing initiatives across microservices.
• Collaborate with Product teams, mentor junior consultants, and lead enablement sessions.

Skills

Bilingual EN/ES

APM knowledge

Analytical skills

Education

Bachelor's degree in CS/IT/Engineering

Tools

Dynatrace

Cloud platforms (AWS/Azure/GCP)

Docker & Kubernetes

Jira/ServiceNow

Job description

Rhondos Inc. is seeking a Dynatrace Platform Engineer, Latin America, to join our Professional Services Team.

In this client-facing role you will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-prem environments, including SAP observability via PowerConnect. You will onboard applications and cloud workloads (AWS/Azure/GCP) for full-stack monitoring, design dashboards, and lead troubleshooting with Davis AI insights.