SRE Observability Lead: Dynatrace & AIOps Expert

T-mapp Jobs; Bogotá; Presencial; COP 180.000.000 - 240.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Comprehensive health benefits

Continuous learning & certifications

Wellness initiatives

Descripción de la vacante

Chubb is opening its Engineering Center in Bogotá to advance digital transformation by maturing observability and AIOps across NA and LATAM applications. You’ll lead Dynatrace efforts, collaborate with SRE and engineering teams, and define end-to-end monitoring strategies to detect anomalies and reduce MTTR.

The role emphasizes hands-on implementation, cross-functional leadership, and ongoing evolution of monitoring capabilities using cloud tools and automation.

Formación

• Hands-on experience with Observability and AIOps platforms (Dynatrace / ScienceLogic).
• Cloud monitoring experience (Azure Monitor / Application Insights).
• Technical leadership in delivering and maturing monitoring capabilities.

Responsabilidades

• Lead deployment and maturation of Dynatrace across NA/LATAM apps.
• Act as technical lead for BAU with NA SRE Observability team.
• Collaborate with SRE squads and Advanced Engineering to deliver AIOps capabilities.
• Use diagnostics to detect anomalies and reduce MTTR.
• Design and maintain Business User Journey metrics, dashboards, and alerts.
• Develop and maintain synthetic monitoring scripts for end-to-end visibility.
• Integrate alerting/automation with Service Desk, CMDB and event platforms.
• Coordinate with application development to assess impact of code changes on monitoring.

Conocimientos

Observability

AIOps

Dynatrace

ScienceLogic

Cloud monitoring

Azure Monitor

Application Insights

DevOps

Automation

Python scripting

Networking concepts

Trace analysis

Herramientas

Dynatrace

ScienceLogic

Azure Monitor

Application Insights

Ansible

Selenium

HPE Quality Center

HPE Performance Center

ThousandEyes

Wireshark

ServiceNow

ELK

Python

Descripción del empleo

Chubb is opening its Engineering Center in Bogotá to advance digital transformation by maturing observability and AIOps across NA and LATAM applications. You’ll lead Dynatrace efforts, collaborate with SRE and engineering teams, and define end-to-end monitoring strategies to detect anomalies and reduce MTTR.

The role emphasizes hands-on implementation, cross-functional leadership, and ongoing evolution of monitoring capabilities using cloud tools and automation.