Remote Bilingual Insurance Admin Assistant

PeopleBlue LLC; Colombia; Remote; COP 129,601,000 - 181,441,000; Full time

Benefits offered by this job

Remote work from home

Professional development

Competitive compensation

Paid time off

Long-term stability

Job summary

PeopleBlue LLC's Remote Work Opportunity invites a bilingual Insurance Virtual Assistant to support U.S. agencies from home. You will handle admin, billing, policy updates, quotes, COIs, and client inquiries.

Fluent English and Spanish, strong organization, and the ability to manage multiple tasks are required. This 100% remote role offers career development and performance-based growth with LATAM professionals. Eligible for PTO and ongoing professional development within a growing network.

Qualifications

• 1+ year of customer service or administrative support experience, preferably in a U.S.-based environment.
• Fluent in English and Spanish with strong written and verbal communication.
• Strong organizational skills and ability to manage multiple priorities with accuracy.
• Familiarity with insurance terms like COIs, endorsements, binders, renewals is a plus.

Responsibilities

• Respond to client inquiries via email, phone, and text with a professional, efficient experience.
• Assist with billing questions, payment reminders, and policy updates.
• Process policy changes, cancellations, reinstatements, and claims intake.
• Prepare quotes, COIs, binders, and policy summaries.
• Organize client files and ensure CRM/AMS records are up to date.
• Coordinate with carriers, request quotes, and follow underwriting requirements.
• Support renewals and lead generation for cross-selling opportunities.
• Schedule appointments and follow up on pending documentation.

Skills

Bilingual English/Spanish

Customer service

Administrative support

Multi-tasking

Tools

Applied Epic

EZLynx

HawkSoft

AMS360

CRM platforms

Job description

PeopleBlue LLC's Remote Work Opportunity invites a bilingual Insurance Virtual Assistant to support U.S. agencies from home. You will handle admin, billing, policy updates, quotes, COIs, and client inquiries.

Fluent English and Spanish, strong organization, and the ability to manage multiple tasks are required. This 100% remote role offers career development and performance-based growth with LATAM professionals. Eligible for PTO and ongoing professional development within a growing network.