Remote Bilingual Collections Specialist (English/Spanish)

Resolv Global; Metropolitana; Presencial; COP 37.928.823 - 39.387.624; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work opportunity in MX/CO

Weekly USD pay

Uncapped commissions

Growth opportunities

Training and coaching

Supportive team culture

Descripción de la vacante

Resolv Global in Colombia and Mexico is hiring experienced Collections Specialists to join a remote team. This role focuses on third-party collections, negotiation, and compliant practices in a fast-paced, target-driven environment.

Candidates must have strong English communication, fluent Spanish, and a solid FDCPA understanding. This is a remote, weekly-paid contractor position with uncapped commissions and growth opportunities.

Formación

• Previous BPO collections experience required.
• Experience with third-party collections preferred.
• Strong knowledge of FDCPA and collections regulations.
• Proficient English communications, both written and spoken; fluent Spanish.
• Ability to work remotely and meet targets.

Responsabilidades

• Handle inbound and outbound collections calls professionally.
• Negotiate payment arrangements and resolve delinquent accounts.
• Document all interactions accurately.
• Ensure compliance with FDCPA and regulations.
• Meet or exceed performance targets.
• Work remotely from Mexico or Colombia.

Conocimientos

Negotiation skills

English communication

Spanish communication

Remote work experience

Descripción del empleo

Resolv Global in Colombia and Mexico is hiring experienced Collections Specialists to join a remote team. This role focuses on third-party collections, negotiation, and compliant practices in a fast-paced, target-driven environment.

Candidates must have strong English communication, fluent Spanish, and a solid FDCPA understanding. This is a remote, weekly-paid contractor position with uncapped commissions and growth opportunities.