Work Modality: 100% In-Office (Monday to Friday) + Occasional LATAM Travel
Contract Type: Full-time
About the Role
Are you a structured, data-driven L&D leader passionate about consumer technology, retail strategy, and team development?
We are seeking a Retail Manager (Training) to drive electronic device sell-out across points of sale (POS) throughout Latin America. In this pivotal regional role, you will design and build our L&D strategy from scratch, manage country-level training operations across LATAM (Colombia, Brazil, Peru, Chile, etc.), and lead in-field performance enablement for our retail teams.
Key Responsibilities
- Regional Strategy & Operations: Manage country-level training plans and track quantitative reach and qualitative performance targets (online and offline) using our LMS to align with global business goals.
- Curriculum & Localization: Collaborate with Global Strategy and Regional teams to gather country-specific needs, adapt localized product training materials, and build educational programs from the ground up.
- Program Design & Execution: Lead region-wide training initiatives, including skills certifications, upskilling workshops, partner sales enablement, and recognition/reward systems.
- Team Operations & Executive Reporting: Coordinate weekly regional meetings, evaluate target achievement across country training teams, and distribute summary reports to Regional & Global Directors.
- Market Research & Field Evaluation: Conduct quarterly in-field assessments at points of sale, gather competitive intelligence, and identify training gaps during major product launches.
Requirements & Qualifications
- Experience: Proven track record (5+ years) in Training Management, Learning & Development (L&D), or Instructional Design within the Retail, Consumer Electronics, or Technology sectors.
- Regional Scope: Experience managing multi-country L&D initiatives or working with regional LATAM teams.
- Languages: Advanced English proficiency (C1 level required) for global executive reporting and alignment.
- Technical & Analytical Skills: Proficient with Learning Management Systems (LMS), data analysis tools (Power BI, Advanced Excel), and instructional design frameworks.
- Mobility: Valid passport with full availability for occasional international travel across Latin America.
- Location: Must be based in (or willing to relocate to) Bogotá with full availability for 100% in-office operations at Plaza Claro.
What We Offer
- Exposure to regional and global leadership teams.
- High-impact opportunity to build multi-country L&D frameworks from scratch.
- Dynamic work environment at the forefront of consumer technology innovation.