Platform Reliability & Data Ops Specialist

Property Leads; Colombia; On-site; COP 90,000,000 - 130,000,000; Full time

Job summary

Property Leads is seeking a versatile generalist technical operator to span reliability engineering, QA automation, data integrity, and technical support. You will keep systems observable, integrations clean, and data trustworthy, using AI as a thinking partner rather than a crutch.

In this role, you’ll own incident response, automation, and dashboards, collaborating with teams to reduce toil and improve data quality across CRM, payments, and analytics.

Qualifications

• Experience across at least two of: SRE/DevOps, QA automation, data operations, or technical support.
• Proficiency with AWS, Terraform, Datadog, and Cypress or similar tooling.
• Experience querying and investigating data across databases, MongoDB preferred.
• Excellent written and verbal communication, proficient in English.

Responsibilities

• Monitor system health and lead incident response; perform post-incident fixes.
• Build and maintain automation, alerting, and observability tooling.
• Own data integrity across core tools—CRM, customer portal, product analytics.
• Build dashboards and reporting for self-serve answers for non-technical teammates.
• Use AI tools daily to move faster, but verify and override when needed.
• Own technical partner setups for onboarding affiliates and internal sources.
• Assist in data cleansing and data processes for marketing channels.

Skills

SRE/DevOps

QA automation

Data operations

Technical support

English communication

AI tools usage

Bias for action

Tools

AWS

Terraform

Datadog

Cypress

MongoDB

Job description

Property Leads is seeking a versatile generalist technical operator to span reliability engineering, QA automation, data integrity, and technical support. You will keep systems observable, integrations clean, and data trustworthy, using AI as a thinking partner rather than a crutch.

In this role, you’ll own incident response, automation, and dashboards, collaborating with teams to reduce toil and improve data quality across CRM, payments, and analytics.