Planning Coordinator (Remote)

Nexoratalent; Bogotá; A distancia; COP 133.920.000 - 189.720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Onboarding & Training

Stable work environment

Growth opportunities

Descripción de la vacante

Nexoratalent is seeking a detail-oriented Planning Coordinator to assist in organizing and managing client requests in a fully remote setup aligned with our service environment. You will coordinate pre-arranged services, translate client needs into clear plans, and ensure timelines and expectations are met.

The role emphasizes coordinating schedules, confirmations, and service-related arrangements while maintaining accurate documentation and clear communication across channels.

Formación

• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Previous experience in customer service, coordination, or operations is a plus.
• Ability to work independently and meet deadlines.
• Comfortable using digital tools and internal systems.
• Detail-oriented with a problem-solving mindset.

Responsabilidades

• Manage incoming client requests and ensure timely follow-up.
• Coordinate schedules, confirmations, and service-related arrangements.
• Maintain accurate documentation and update internal systems.
• Provide clear and professional communication across email and messaging platforms.
• Support process improvements and ensure operational consistency.
• Handle updates, changes, and client inquiries with attention to detail.

Conocimientos

Organizational skills

Multitasking

Written communication

Verbal communication

Customer service experience

Independent worker

Attention to detail

Herramientas

Internal systems

Scheduling tools

Descripción del empleo

We are seeking a detail-oriented Planning Coordinator to assist in organizing and managing client requests within a structured service environment. In this role, you will support the coordination of pre-arranged services and ensure all details are handled accurately and efficiently.

You will work closely with clients to understand their preferences, timelines, and expectations, helping translate their needs into clear and organized plans. This includes coordinating schedules, confirmations, and service-related arrangements to ensure a smooth overall experience.

Key Responsibilities

• Manage incoming client requests and ensure timely follow-up.
• Coordinate schedules, confirmations, and service-related arrangements.
• Maintain accurate documentation and update internal systems.
• Provide clear and professional communication across email and messaging platforms.
• Support process improvements and ensure operational consistency.
• Handle updates, changes, and client inquiries with attention to detail.

Benefits

• Remote position with consistent workflow and flexible scheduling.
• Structured onboarding and training program.
• Stable and supportive work environment.
• Opportunities for growth within operations and coordination roles.

Qualifications

• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Previous experience in customer service, coordination, or operations is a plus.
• Ability to work independently and meet deadlines.
• Comfortable using digital tools and internal systems.
• Detail-oriented with a problem-solving mindset.