Planning Coordinator (Remote)

Nexoratalent; Medellín; Remote; COP 24,000,000 - 36,000,000; Full time

Benefits offered by this job

Remote position

Structured onboarding and training

Growth opportunities in operations

Stable and supportive work environment

Job summary

Nexoratalent is seeking a detail-oriented Planning Coordinator to help organize and manage client requests in a structured service environment. You will translate client needs into clear, organized plans and coordinate schedules, confirmations, and service-related arrangements.

Remote work is supported with a consistent workflow and flexible scheduling. The role offers structured onboarding, training, and opportunities to grow within operations and coordination.

Qualifications

• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Previous experience in customer service, coordination, or operations is a plus.
• Ability to work independently and meet deadlines.
• Comfortable using digital tools and internal systems.
• Detail-oriented with a problem-solving mindset.

Responsibilities

• Manage incoming client requests and ensure timely follow-up.
• Coordinate schedules, confirmations, and service-related arrangements.
• Maintain accurate documentation and update internal systems.
• Provide clear and professional communication across email and messaging platforms.
• Support process improvements and ensure operational consistency.
• Handle updates, changes, and client inquiries with attention to detail.

Skills

Organizational skills

Multitasking

Written and verbal communication

Independent work

Deadline-oriented

Digital tools & internal systems

Detail-oriented

Problem-solving mindset

Job description

We are seeking a detail-oriented Planning Coordinator to assist in organizing and managing client requests within a structured service environment. In this role, you will support the coordination of pre-arranged services and ensure all details are handled accurately and efficiently.

You will work closely with clients to understand their preferences, timelines, and expectations, helping translate their needs into clear and organized plans. This includes coordinating schedules, confirmations, and service-related arrangements to ensure a smooth overall experience.

Key Responsibilities

• Manage incoming client requests and ensure timely follow-up.


• Coordinate schedules, confirmations, and service-related arrangements.


• Maintain accurate documentation and update internal systems.


• Provide clear and professional communication across email and messaging platforms.


• Support process improvements and ensure operational consistency.


• Handle updates, changes, and client inquiries with attention to detail.

Benefits

• Remote position with consistent workflow and flexible scheduling.


• Structured onboarding and training program.


• Stable and supportive work environment.


• Opportunities for growth within operations and coordination roles.

Qualifications

• Strong organizational and multitasking skills.


• Excellent written and verbal communication.


• Previous experience in customer service, coordination, or operations is a plus.


• Ability to work independently and meet deadlines.


• Comfortable using digital tools and internal systems.


• Detail-oriented with a problem-solving mindset.