Permitting Operations Specialist (Contract)

Somewhere; Colombia; Presencial; COP 37.573.000 - 56.360.000; A tiempo parcial

Descripción de la vacante

Somewhere is seeking an Operations Assistant to support building permit applications and related administrative operations. This role demands critical thinking, accuracy, and ownership, beyond basic data entry, with a strong emphasis on maintaining records and professional communication.

You will research permit requirements, coordinate with multiple stakeholders, review applications for completeness, and submit through portals or government channels.

Formación

• Must be highly organized and detail-oriented.
• Strong work ethic, integrity, and accountability.
• Able to prioritize tasks and manage multiple projects and deadlines.
• Professional and receptive to feedback; does not take corrections personally.
• Able to work independently without constant supervision.
• Strong written and verbal communication skills.
• Keeps a clear and complete paper trail of emails, calls, submissions, and responses.
• Knows when to ask questions and when to escalate an issue to the appropriate person.
• Good team player who communicates updates and problems promptly.
• Tech-savvy and able to learn and use online permitting portals, software, AI tools, spreadsheets, and other systems.
• Strong research and problem-solving skills.
• Able to review documents carefully and identify missing information, errors, or inconsistencies.
• Takes ownership of assigned work and does not wait to be told every next step.
• Able to handle repetitive administrative work without becoming careless.
• Comfortable working with deadlines, revisions, government processes, and follow-ups.
• Building permit, construction, architecture, engineering, or real estate experience is a strong advantage.

Responsabilidades

• Research building permit requirements using internal databases, AI tools, official government websites, and other online resources.
• Contact U.S. city, county, and state government offices by phone and email to verify permit requirements, procedures, and application status.
• Review permit requirements and build detailed task lists within our internal project management system.
• Coordinate with customers, contractors, architects, engineers, and other stakeholders to gather required information and documentation.
• Review permit application packages for completeness, accuracy, and consistency before submission.
• Prepare and submit permit applications through online permitting portals, email, or other government submission methods.
• Track permit progress, monitor deadlines, and follow up with government agencies regarding application status, corrections, or additional requirements.
• Respond promptly to requests for revisions, corrections, or supplemental documentation from government reviewers.
• Maintain organized records of all submissions, approvals, communications, and project documentation.
• Keep detailed records of emails, phone calls, permit submissions, reviewer comments, and project updates.
• Identify missing documents, discrepancies, or potential issues early and proactively work toward resolution.
• Communicate project updates, delays, and risks to the appropriate team members.
• Prioritize multiple permit applications while meeting deadlines and maintaining a high level of accuracy.
• Assist with improving internal processes, documentation, and workflows to increase operational efficiency.
• Perform other administrative and operational tasks related to permitting as assigned.

Conocimientos

Highly organized

Detail-oriented

Strong written and verbal comms

Independent work

Time management

Research and problem-solving

Ownership

Deadline-oriented

Government procedures

Permit knowledge

Herramientas

AI tools

Online permitting portals

Spreadsheets

Project management system

Descripción del empleo

Somewhere is seeking an Operations Assistant to support building permit applications and related administrative operations. This role demands critical thinking, accuracy, and ownership, beyond basic data entry, with a strong emphasis on maintaining records and professional communication.

You will research permit requirements, coordinate with multiple stakeholders, review applications for completeness, and submit through portals or government channels.