Outbound Sales Team Lead

iQor; Perímetro Urbano Barranquilla; In loco; COP 42.000.000 - 70.000.000; Tempo pieno

Descrizione del lavoro

iQor seeks an experienced Outbound Sales Team Lead to oversee a dedicated on-site team in Barranquilla. You will drive performance, coach reps, and ensure targets are consistently achieved in a fast-paced campaign environment.

Responsibilities include mentoring daily activities, monitoring KPIs such as conversion rates and revenue, and developing action plans to lift results. You will provide regular feedback, support strategy execution, and report outcomes to management.

Competenze

• Experience as a Team Lead or Supervisor in outbound sales, preferably in a BPO environment.
• Proven track record of achieving sales targets and managing KPIs.
• Strong coaching, leadership, and communication skills.
• Knowledge of outbound sales strategies and objection handling.
• Ability to analyze performance data and implement improvement plans.
• Availability to work on-site in Barranquilla and accommodate schedules.

Mansioni

• Lead, coach, and motivate outbound sales representatives to meet sales targets.
• Monitor KPIs, including conversion rates, productivity, and revenue.
• Develop action plans to improve sales performance and team results.
• Provide regular coaching, feedback, and performance evaluations.
• Support sales strategies, objection handling, and closing techniques.
• Ensure compliance with campaign procedures and quality standards.
• Prepare performance reports and communicate results to management.

Conoscenze

Leadership

Coaching

Communication

KPI analysis

Sales strategy

Objection handling

Descrizione del lavoro

Position: Outbound Sales Team Lead

Location: Barranquilla, Colombia – On-siteContract

Type: Indefinite-term

Campaign: Outbound Sales

Position Overview

We are looking for an experienced Outbound Sales Team Lead to oversee a team of sales representatives, drive sales performance, and ensure targets are consistently achieved. The ideal candidate has strong leadership skills, a proven sales background, and experience coaching teams in a target-driven environment.

Key Responsibilities

• Lead, coach, and motivate outbound sales representatives to meet sales targets.
• Monitor KPIs, including conversion rates, productivity, and revenue.
• Develop action plans to improve sales performance and team results.
• Provide regular coaching, feedback, and performance evaluations.
• Support sales strategies, objection handling, and closing techniques.
• Ensure compliance with campaign procedures and quality standards.
• Prepare performance reports and communicate results to management.

Qualifications & Requirements

• Previous experience as a Team Lead or Supervisor in outbound sales, preferably in a BPO environment.
• Proven track record of achieving sales targets and managing KPIs.
• Strong coaching, leadership, and communication skills.
• Knowledge of outbound sales strategies and objection handling.
• Ability to analyze performance data and implement improvement plans.
• Availability to work on-site in Barranquilla and accommodate operational schedules.

Compensation & Benefits

• Competitive salary package.
• Sales commissions, subject to the campaign's compensation structure.
• Indefinite-term employment contract.
• Paid training.
• Transportation support, subject to company policy.
• Career growth and development opportunities.

Schedule & Training

• Shifts based on operational requirements.
• Weekly days off assigned according to business needs.
• Training schedule communicated during the hiring process.

Lead the team. Drive sales. Deliver results.