Order Management Coordinator

Nokia Corp.; Bogotá ciudad; Híbrido; COP 20.088.000 - 26.784.000; Jornada completa

Descripción de la vacante

Nokia in Bogotá, Colombia, is seeking an Order Management Coordinator to coordinate the end-to-end order process, collect information, and escalate issues to keep operations running smoothly. This entry-level role supports excellent customer experiences in a collaborative, hybrid environment.

Ideal candidates have 0-2 years of related experience, familiarity with SAP ERP, and a solid understanding of Order-to-Cash and logistics processes.

Formación

• 0-2 years of related experience.
• Proficiency in SAP ERP.
• Strong understanding of Order-to-Cash process.
• Experience in logistics process & management.

Responsabilidades

• Coordinate customer order intake to ensure seamless order processing.
• Manage the ordering of hardware, software, and services efficiently.
• Create and oversee transactions including purchase orders, sales orders, and invoices for timely execution.
• Capture demand, purchase, and goods receipt while verifying invoices to support procurement processes.
• Plan transportation logistics and verify freight costs for optimal distribution execution.
• Ensure accurate customer invoicing and resolution of discrepancies.
• Drive continuous improvement in order management processes, contributing to overall business success.

Conocimientos

Order management

Logistics

Attention to detail

Customer focus

Educación

Bachelor's degree in Supply, Logistics, Business Management or related

Herramientas

SAP ERP

Order-to-Cash process

Descripción del empleo

Job Title: Order Management Coordinator
Location: Bogotá, Colombia
Education Recommendations: Bachelor's degree in Supply, Logistics, Business Management or related.

As an Order Management Coordinator at Nokia, you'll collect and prepare necessary information and coordinate the end-to-end order process, effectively solving constraints and escalating issues as needed. This pivotal role supports Nokia's mission by ensuring seamless operations, directly impacting customer satisfaction and our overall business success. Join us in creating exceptional customer experiences while you enhance your skills in a dynamic, collaborative environment.

Your responsibilities

• Coordinate customer order intake to ensure seamless order processing.
• Manage the ordering of hardware, software, and services efficiently.
• Create and oversee transactions including purchase orders, sales orders, and invoices for timely execution.
• Capture demand, purchase, and goods receipt while verifying invoices to support procurement processes.
• Plan transportation logistics and verify freight costs for optimal distribution execution.
• Ensure accurate customer invoicing and resolution of discrepancies.
• Drive continuous improvement in order management processes, contributing to overall business success.

Your skills and experience

You're a Great Fit If You Have:

• 0-2 years of related experience.
• Proficiency in SAP ERP.
• Strong understanding of Order-to-Cash process.
• Experience in logistics process & management.

It'd Be Nice If You Also Had:

• Familiarity with global regulatory frameworks.
• Customer-centric mindset with a focus on continuous improvement.

At Nokia, we want every candidate to be able to perform their best. If you need any adjustments or support during the recruitment process, please let us know. All requests are treated confidentially.

Job Info

• Job Category Supply
• Job Schedule Full time
• Job Type Graduate/Entry Level
• Job Identification 39670
• Experience level Graduate or Entry Level
• Locations Carrera 68A No 24B-10, Bogota, 110931, CO (Hybrid)
• Regular or Temporary Regular

AI Statement: Nokia embraces the strategic use of Artificial Intelligence (AI) within our recruiting process to enhance the candidate experience and significantly improve our operational efficiencies. By leveraging AI-powered tools, we aim to create a more responsive and equitable journey for all applicants. Concurrently, we advocate for the intelligent, ethical, and safe use of AI by candidates and applicants when preparing and submitting their applications for our roles. This includes ensuring that any AI-generated content is thoroughly reviewed for accuracy, originality, and relevance, and that its use aligns with principles of transparency and integrity. Our goal is to foster a recruitment environment that benefits from technological advancements while upholding fairness, authenticity, and human oversight.