Optometry

PriceSmart, Inc.; Medellín; On-site; COP 35,000,000 - 60,000,000; Full time

Job summary

PriceSmart, Inc. is seeking a Professional in Optometry to join our Optical Center team. You will provide comprehensive optometric care, maintain accurate clinical records, and support achievement of commercial and operational goals while ensuring an excellent Member experience.

The role requires a professional degree in Optometry, at least 2 years of experience, and strong customer service and communication skills. Membership in the relevant country association is preferred.

Qualifications

• Professional degree in Optometry is required.
• Minimum of 2 years of professional optometry experience.
• Member of the country’s professional association, if applicable.
• Strong customer service and communication skills.
• Commercial orientation with the ability to meet targets.
• Ability to provide empathetic, high-quality service.
• Strong organizational skills and attention to detail.
• Able to work effectively in a customer-facing environment.

Responsibilities

• Provide comprehensive optometric care to Members visiting the Optical Center.
• Perform evaluations and use instruments for professional assessment and diagnosis.
• Offer clear guidance based on individual Member needs.
• Maintain accurate and confidential clinical records and documentation.
• Contribute to commercial and operational performance of the Optical Center.
• Collaborate with the Optical Center team to achieve shared goals.

Skills

Optometry degree

Experience in optometry

Customer service

Communication skills

Goal-oriented

Empathetic service

Organizational skills

Customer-facing

Education

Optometry degree

Job description

Hello, potential PriceSmart candidate. We’re on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours!

We are seeking a Professional in Optometry to join our Optical Center team. This role is responsible for providing comprehensive optometric care to our Members, ensuring a high-quality service experience, maintaining accurate clinical records, and supporting the achievement of established commercial and operational goals.

Schedule: Sunday to Sunday, with one day off during the week.

What's unique about this job (What you’ll do)

Optometric care & Member service

• Provide comprehensive optometric care to Members visiting our Optical Center.
• Perform optometric evaluations and use the appropriate instruments and equipment for professional assessment and diagnosis.
• Provide clear and professional guidance to Members based on their individual needs.
• Ensure an excellent Member experience throughout the consultation and service process.

Clinical records & documentation

• Ensure the proper management, control, and maintenance of patients’ clinical records and documentation.
• Maintain accurate and complete information in accordance with established procedures and applicable requirements.
• Safeguard the confidentiality and appropriate handling of patient information.

Commercial & operational performance

• Contribute to the achievement of established commercial and management indicators.
• Identify opportunities to provide solutions that meet Members’ needs while supporting the objectives of the Optical Center.
• Follow established operational procedures and service standards.
• Collaborate with the Optical Center team to achieve shared goals.

Bring your passion and expertise (Who you are)

• Professional degree in Optometry.
• Minimum 2 years of professional experience in optometry.
• Membership in the professional association corresponding to the country, as applicable.
• Strong customer service and communication skills.
• Commercial orientation and a demonstrated ability to achieve goals and indicators.
• Ability to provide professional, empathetic, and high-quality service.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a customer-facing environment.

Some important intangibles

You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement.

You are a self-starter who doesn’t need direct supervision to motivate you for success.

You enjoy interacting with people and creating positive experiences for our Members.

You enjoy working hard and are full of energy for the things you see as challenging.

You have the ability to remain calm and professional when dealing with unforeseen situations or customer needs.

The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process.

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.