Operations Manager

CONFIDENTIAL; Bogotá; Sur place; COP 180 000 000 - 280 000 000; Plein temps

Avantages offerts par ce poste

Résumé du poste

CONFIDENTIAL is seeking an Operations Manager to lead the strategy and execution of administrative and business support functions across billing, accounts receivable, procurement, infrastructure, logistics, distribution, and corporate services.

The role emphasizes driving digital transformation, process automation, and continuous improvement to ensure a scalable, cost-effective, and high-performing operation aligned with strategic objectives.

Qualifications

• 10+ years of operation/administrative leadership.
• 5+ years in senior management with regional scope.
• Experience leading cross-functional teams.
• Strong budget and cost optimization track record.
• Experience leading transformation and continuous improvement.

Responsabilités

• Lead strategy and execution of admin and business support functions.
• Drive digital transformation and process automation.
• Oversee billing, accounts receivable, procurement, facilities, logistics, and distribution.
• Ensure scalable, cost-effective, high-performing operation.
• Coordinate with regional teams and HQ.

Connaissances

Financial management

Budgeting

KPI management

Cross-functional leadership

Procurement

Logistics operations

Vendor management

Strategic sourcing

Digital transformation

Process automation

Forecasting

Data analytics

Formation

Industrial Engineering

Business Administration

Economics

Administrative Engineering

Production Engineering

Related fields

MBA

Operations Management

Supply Chain Management

Financial Management

Digital Transformation

Logistics and Supply Chain

Project Management

Outils

SAP

Oracle

Microsoft Dynamics

Power BI

Advanced Excel

Power Platform

Description du poste

A leading multi-site organization is seeking an Operations Manager to lead the strategy and execution of administrative and business support functions, ensuring efficiency, productivity, and sustainability across key areas including billing, accounts receivable, procurement, infrastructure, logistics, distribution, and corporate services. This role will be responsible for driving digital transformation, process automation, and continuous improvement initiatives, ensuring a scalable, cost-effective, and high-performing operation aligned with the organization's strategic objectives.

Education

Required

• Bachelor's degree in:
• Industrial Engineering
• Business Administration
• Economics
• Administrative Engineering
• Production Engineering
• Or related fields

Preferred

• Specialization or Master's Degree in:
• Business Administration (MBA)
• Operations Management
• Supply Chain Management
• Financial Management
• Digital Transformation
• Logistics and Supply Chain
• Project Management

Experience

Required

• More than 10 years of experience leading operational, administrative, and support functions.
• Minimum of 5 years in senior management roles with national or regional scope.
• Proven experience leading cross-functional teams.
• Strong track record in budget management, financial control, and cost optimization.
• Experience leading organizational transformation and continuous improvement initiatives.

Preferred

• Experience within the following industries:
• Retail
• Logistics and Distribution
• Healthcare
• Consumer Goods (FMCG)
• Multi-site Operations
• Shared Services Centers

Technical Knowledge

• Financial Management
• Billing and revenue cycle management.
• Accounts receivable and collections management.
• Budgeting and financial control.
• Financial planning and forecasting.
• Profitability analysis.
• Financial and operational KPI management.
• Operational Management
• Strategic sourcing and procurement.
• Vendor management and negotiations.
• Logistics and distribution operations.
• Inventory management.
• Facilities and infrastructure management.
• Contract administration.
• Demand planning.

Transformation & Continuous Improvement

• Lean Management.
• Six Sigma.
• Project Management.
• Process Automation.
• Business Process Management (BPM).
• Robotic Process Automation (RPA).
• Digital Transformation.

Technology

• ERP systems (SAP, Oracle, Microsoft Dynamics, or similar).
• Power BI.
• Advanced Microsoft Excel.
• Microsoft Power Platform.
• Data Analytics and Reporting Tools.

Languages

English: Upper Intermediate to Advanced (B2-C1)

Ability to:

• Lead meetings with international stakeholders and regional teams.
• Develop executive reports and presentations.
• Participate in global and regional strategic initiatives.
• Collaborate effectively with corporate and headquarters teams.