Human Resources Manager

Empresaconfidencial; Medellín; On-site; COP 120,000,000 - 140,000,000; Full time

Job summary

Empresaconfidencial in Medellín seeks an experienced Human Resources Manager to partner with operational leadership and drive business performance through strategic people initiatives. The role requires strong operational mindset, influencing senior stakeholders, and proven HR leadership in large-scale organizations.

You will lead organizational effectiveness, employee engagement, performance management, and talent development while ensuring compliance with labor regulations and HR best

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, Industrial Engineering, or a related field.
• English proficiency at B2 level or higher.
• Significant experience in Human Resources leadership roles within large-scale organizations.
• Proven track record supporting operational teams and business leaders in achieving performance objectives.
• Experience developing and implementing initiatives that improve organizational performance and business outcomes.
• Strong stakeholder management, influencing, and relationship-building skills.
• Excellent analytical and problem-solving capabilities.

Responsibilities

• Serve as a strategic HR partner to operational and business leaders.
• Drive initiatives focused on organizational effectiveness, employee engagement, performance management, and talent development.
• Support business leaders in achieving operational goals through people-focused strategies.
• Analyze workforce trends and HR metrics to identify opportunities and implement sustainable solutions.
• Lead change management initiatives and support organizational transformation efforts.
• Provide guidance on employee relations, leadership development, succession planning, and talent management.
• Ensure compliance with labor regulations, company policies, and HR best practices.

Skills

Leadership

HR strategy

Stakeholder management

Change management

Data analysis

Employee relations

Performance management

Talent development

Education

Bachelor's degree in HR/psychology/business

Job description

A leading multinational organization is seeking an experienced Human Resources Manager to partner with operational leadership and drive business performance through strategic people initiatives.

This role requires a strong operational mindset, the ability to influence senior stakeholders, and proven experience leading HR strategies within large, complex organizations.

Responsibilities

• Serve as a strategic HR partner to operational and business leaders.
• Drive initiatives focused on organizational effectiveness, employee engagement, performance management, and talent development.
• Support business leaders in achieving operational goals through people-focused strategies.
• Analyze workforce trends and HR metrics to identify opportunities and implement sustainable solutions.
• Lead change management initiatives and support organizational transformation efforts.
• Provide guidance on employee relations, leadership development, succession planning, and talent management.
• Ensure compliance with labor regulations, company policies, and HR best practices.

Qualifications

• Bachelor's degree in Human Resources, Psychology, Business Administration, Industrial Engineering, or a related field.
• English proficiency at B2 level or higher.
• Significant experience in Human Resources leadership roles within large-scale organizations.
• Proven track record supporting operational teams and business leaders in achieving performance objectives.
• Experience developing and implementing initiatives that improve organizational performance and business outcomes.
• Strong stakeholder management, influencing, and relationship-building skills.
• Excellent analytical and problem-solving capabilities.

Preferred Experience

• Shared Services environments.
• Customer Experience or high-volume operational businesses.
• Contact Centers.
• BPO organizations.
• Organizations with large employee populations and fast-paced operations.

Ideal Candidate Profile

• Strong business and operations orientation.
• Ability to influence and partner with leaders at all levels.
• Data-driven decision-maker with a results-focused mindset.
• Experienced in driving performance improvement across organizations.
• Strong communication, leadership, and change management skills.
• Comfortable working in dynamic, fast-growing environments.