Operations Lead: Process, People & Customer Focus

UPS; Cota; Presencial; COP 50.220.000 - 78.120.000; Jornada completa

Descripción de la vacante

UPS in Colombia is seeking a dedicated team member to handle day-to-day service issues within an operation. You will work with hourly and management staff to address process, safety, staffing, and training, ensuring smooth execution of procedures and systems.

This permanent role offers an opportunity to contribute to a Fortune Global 500 organization, grow with experienced teams, and participate in initiatives that improve service delivery and customer satisfaction across the network.

Responsabilidades

• This position handles day-to-day service issues within an operation.
• He/She works with hourly and management staff to address process, safety, staffing, and training.
• This position coordinates the needs and efforts of the operation to ensure customer satisfaction is met.
• He/She facilitates the smooth execution of procedures and management of systems.

Descripción del empleo

UPS in Colombia is seeking a dedicated team member to handle day-to-day service issues within an operation. You will work with hourly and management staff to address process, safety, staffing, and training, ensuring smooth execution of procedures and systems.

This permanent role offers an opportunity to contribute to a Fortune Global 500 organization, grow with experienced teams, and participate in initiatives that improve service delivery and customer satisfaction across the network.