On-Site QA Analyst: Drive Process Excellence in Cartagena

Lean Solutions Group; Cartagena de Indias; On-site; COP 33,480,000 - 66,960,000; Full time

Job summary

Lean Solutions Group in Cartagena City is seeking a Quality Assurance Analyst for a fully on-site role. You will ensure QA and continuous improvement across operations, tracking KPIs, conducting internal audits, and standardizing processes.

The ideal candidate holds a bachelor’s degree with at least 1 year in QA, strong analytical abilities, and good English proficiency. This is a local, on-site opportunity within a dynamic logistics-focused team.

Qualifications

• Bachelor's degree in Business Administration, Industrial Engineering, Quality Management or related field.
• At least 1 year of experience in QA roles (Quality Analyst, QA Coordinator or similar).
• Experience in auditing processes, ideally within BPO environments.

Responsibilities

• Ensure quality assurance and continuous improvement across operational processes through KPI tracking, internal audits, and process standardization.
• Support initiatives that enhance service performance.

Skills

Quality management

KPI analysis

Advanced Excel

Process documentation

Attention to detail

Analytical thinking

English proficiency

Education

Bachelor's degree

Job description

Lean Solutions Group in Cartagena City is seeking a Quality Assurance Analyst for a fully on-site role. You will ensure QA and continuous improvement across operations, tracking KPIs, conducting internal audits, and standardizing processes.

The ideal candidate holds a bachelor’s degree with at least 1 year in QA, strong analytical abilities, and good English proficiency. This is a local, on-site opportunity within a dynamic logistics-focused team.