On-Site Barranquilla Customer Service Specialist

Resolv Global; Puerto Colombia; Sur place; COP 21 923 000 - 26 308 000; Plein temps

Avantages offerts par ce poste

Paid training

Résumé du poste

Resolv Global is hiring Customer Service Representatives for an on-site role in Barranquilla. You will support international customers with strong English communication, handling inquiries and resolving issues in a fast-paced environment.

This position is an Independent Contractor engagement with paid training and full-time hours on-site. Excellent service delivery and adherence to process are essential components of the role.

Qualifications

• Strong spoken and written English communication is required.
• Experience in BPO, call center, or customer service environments.
• Ability to handle inquiries, resolve issues, and follow structured processes.

Responsabilités

• Communicate professionally with customers by phone, chat, or email.
• Handle customer inquiries and resolve issues promptly.
• Follow prescribed processes to maintain high service standards.

Connaissances

English communication

Customer service

Problem solving

Multitasking

Description du poste

Resolv Global is hiring Customer Service Representatives for an on-site role in Barranquilla. You will support international customers with strong English communication, handling inquiries and resolving issues in a fast-paced environment.

This position is an Independent Contractor engagement with paid training and full-time hours on-site. Excellent service delivery and adherence to process are essential components of the role.