On-Site English-Speaking Customer Service Pro - Full-Time

Resolv Global; Santo Tomás; On-site; COP 32,294,000 - 37,073,000; Full time

Benefits offered by this job

Paid training

On-site in Barranquilla

Job summary

Resolv Global is hiring Customer Service Representatives for an on-site role in Barranquilla, Colombia, to support international client operations. Strong English communication and a customer-first mindset are essential to succeed in a fast-paced BPO environment.

Ideal candidates will handle inquiries, resolve issues, and maintain professionalism across multiple systems while delivering high-quality service. Paid training and full-time on-site engagement are provided for the right individuals.

Qualifications

• Experience in BPO, call center, or customer service environments.
• Strong spoken and written English communication.
• Excellent customer service and interpersonal skills.
• Ability to multitask and navigate multiple systems.
• Detail-oriented, professional, reliable.

Responsibilities

• Communicate professionally with customers and resolve inquiries.
• Deliver high-quality service in a fast-paced environment.
• Follow structured processes and maintain service standards.
• Work on-site in Barranquilla and participate in training.

Skills

Customer service

English proficiency

Problem-solving

Communication skills

Multitasking

Attention to detail

Team player

Job description

Resolv Global is hiring Customer Service Representatives for an on-site role in Barranquilla, Colombia, to support international client operations. Strong English communication and a customer-first mindset are essential to succeed in a fast-paced BPO environment.

Ideal candidates will handle inquiries, resolve issues, and maintain professionalism across multiple systems while delivering high-quality service. Paid training and full-time on-site engagement are provided for the right individuals.