Manager, Process Excellence & Continuous Improvement

Biopharma Asia; Bogotá; Hybrid; COP 180.000.000 - 260.000.000; Vollzeit

Zusammenfassung

Johnson & Johnson seeks a Manager, Process Excellence in Bogotá, Colombia, to design, standardize, and continuously improve commercial and service delivery processes across Global Business Services. You will drive end-to-end process design, business process management, and continuous-improvement initiatives with regional partners.

Lead workshops, establish governance, and translate business priorities into practical standards while partnering with digital teams to enable automation and

Qualifikationen

• Bachelor’s degree in a relevant field is required, Master’s preferred.
• Experience leading end-to-end process design or improvement initiatives in cross-functional environments.
• Strong knowledge of process mapping, root-cause analysis, and performance measurement.

Aufgaben

• Lead end-to-end design and continuous improvement of commercial and service-delivery processes across Global Business Services.
• Develop process architecture, maps, workflows, and ownership models.
• Identify bottlenecks, risks, and opportunities to simplify or standardize work.
• Partner with digital and automation teams to translate opportunities into system enhancements.
• Define measures of process health and drive corrective actions; support change adoption.

Kenntnisse

Process design

Continuous improvement

Operational excellence

Business transformation

Service operations

Cross-functional leadership

Analytical skills

Lean Six Sigma Black Belt

Ausbildung

Bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, Industrial Engineering, or related field

Master’s degree in Business Administration, Operations, Engineering, or related discipline (preferred)

Jobbeschreibung

Johnson & Johnson seeks a Manager, Process Excellence in Bogotá, Colombia, to design, standardize, and continuously improve commercial and service delivery processes across Global Business Services. You will drive end-to-end process design, business process management, and continuous-improvement initiatives with regional partners.

Lead workshops, establish governance, and translate business priorities into practical standards while partnering with digital teams to enable automation and