Leasing Specialist bilingual Spanish

BruntWork; Colombia; À distance; COP 65 382 000 - 108 970 000; Plein temps

Avantages offerts par ce poste

Permanent work from home

Health Insurance Coverage for eligible

Immediate hiring

Résumé du poste

BruntWork seeks a Bilingual (Spanish) Leasing Specialist to serve as the primary administrative and customer support liaison throughout the residential leasing cycle, handling high-volume tenant communications, processing rental applications, screening applicants, and supporting leasing activities using AppFolio.

The ideal candidate is highly organized, detail-oriented, fluent in English and Spanish, with 2–5 years in leasing administration or real estate support.

Qualifications

• Fluent in English and Spanish with strong communication skills.
• 2–5 years in leasing administration, tenant screening, or real estate support.
• Experience reviewing financial documents and processing rental applications.

Responsabilités

• Respond to tenant inquiries in English and Spanish and manage communications.
• Process rental applications and conduct screening and qualification reviews.
• Prepare lease documents and coordinate leasing activities using AppFolio.
• Support tenant relations and coordinate move-ins/out, renewals, and notices.

Connaissances

Bilingual English/Spanish

Tenant relations

Email management

Organizational skills

Outils

AppFolio

Description du poste

Our client is looking for a Bilingual (Spanish) Leasing Specialist who serves as the primary administrative and customer support liaison throughout the residential leasing cycle. This role is responsible for managing high-volume tenant communications, coordinating leasing activities, processing rental applications, conducting applicant screening and qualification reviews, preparing lease documentation, and supporting tenant relations. The ideal candidate is highly organized, detail-oriented, fluent in both English and Spanish, and experienced in property management systems such as AppFolio.

Schedule

Monday to Friday, 9:00 AM to 6:00 PM Central Time, 1-hour unpaid break, 8 hours per day, 40 hours per week

Responsibilities Tenant Relations & Leasing Support

• Respond professionally to tenant and prospective tenant inquiries in both English and Spanish.
• Assist with tenant move-ins, move-outs, and onboarding activities.
• Coordinate key distribution, building access credentials, and tenant communications.
• Address tenant concerns, service requests, and **escalate** issues to appropriate stakeholders when necessary.
• Monitor lease expiration dates and support lease renewal processes.

Leasing Administration

• Manage and organize emails, categorizing inquiries by property and priority.
• Coordinate open house schedules across multiple active property listings.
• Send property availability announcements, marketing communications, and open house invitations.
• Follow up with prospective tenants to ensure rental applications are complete and submitted with required documentation.
• Prepare lease agreements, renewal documents, and leasing correspondence.
• Review rental applications for completeness and accuracy.
• Verify applicant documentation, including identification, income records, and supporting paperwork.
• Analyze applicant financial information to assess qualification status.
• Verify employment history and income sources.
• Contact previous landlords to validate rental history, payment performance, and tenancy references.
• Apply company qualification standards and Fair Housing guidelines when evaluating applicants.
• Forward qualified applications and recommendations to leasing staff, property managers, and property owners.
• Maintain accurate records throughout the application and screening process.

Requirements Experience

• Minimum 2-5 years of experience in leasing administration, tenant screening, leasing coordination, property management, or real estate support.
• Experience managing high-volume email correspondence and administrative workflows.
• Proven experience reviewing financial documents and verifying applicant information.
• Experience processing rental applications and conducting tenant qualification assessments.

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible locations

Note Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.