Lead MSP Network Engineer & Security Architect

Connext; Colombia; On-site; COP 120,000,000 - 240,000,000; Full time

Job summary

Connext is seeking a Senior Network Engineer to lead network infrastructure operations across multiple client environments within our MSP. The role requires deep expertise in server and cloud infrastructure, network design, and complex connectivity/security issue troubleshooting.

You will serve as the Level 3 escalation point, oversee physical security system deployments, and mentor junior engineers while proactively leading client projects and improving workflows.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Network Engineering, or related field.
• 5+ years of senior-level network engineering experience in an MSP or multi-tenant environment handling concurrent client networks.

Responsibilities

• Lead network infrastructure operations across multiple client environments within an MSP.
• Design, configure, and troubleshoot ISP, Firewall, Switching, and Wi-Fi solutions across a multi-client MSP environment.
• Manage and deploy IP-based physical security systems, including Access Control and Surveillance.
• Oversee VoIP configuration and call flow designs.
• Manage DNS records, registrar migrations, and certificate renewals.
• Configure and monitor UPS and PDU battery backup systems for business continuity.
• Serve as the technical SME and mentor junior engineers.
• Coordinate with the Network Team Manager to oversee daily operations and ensure SLA adherence.
• Act as escalation point for Level 1/2 engineers on connectivity, VPN, and outages.
• Analyze operations to identify bottlenecks and propose improvements.
• Assist in scoping and supervising network deployment projects to ensure timely delivery.

Skills

MSP experience

Senior-level

VPN

VoIP

DNS management

Security deployments

Project leadership

Routing & Switching

Cloud infrastructure

Education

Bachelor's degree

Job description

Connext is seeking a Senior Network Engineer to lead network infrastructure operations across multiple client environments within our MSP. The role requires deep expertise in server and cloud infrastructure, network design, and complex connectivity/security issue troubleshooting.

You will serve as the Level 3 escalation point, oversee physical security system deployments, and mentor junior engineers while proactively leading client projects and improving workflows.