KYC & Onboarding Analyst — Hybrid (LATAM/EMEA)

Jeeves; Bogotá; Híbrido; COP 60.000.000 - 80.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Office in Parque de la 93 (Bogotá)

Descripción de la vacante

Jeeves is seeking a detail-oriented KYC/B Onboarding Analyst to join our growing onboarding team. This is not a pure document-review role: you’ll split your time between reviewing customer cases and automating the flows themselves, working hands-on with Claude and our internal tooling to redesign how the work gets done.

You’ll be on the front lines of customer due diligence, reviewing incoming applications, working through compliance requirements, and helping move clients through the pipeline

Formación

• 1–2 years of experience in KYC/KYB, compliance, onboarding, or related field.
• Fintech/banking experience desirable.
• Comfort with AI tools like Claude and multiple platforms.

Responsabilidades

• Review and process KYC/KYB applications across NAM, EMEA, and LATAM, ensuring documentation meets regional compliance and regulatory requirements.
• Manage and prioritize your ticket queue in HubSpot, keeping pipeline stages up to date and escalating blockers as needed.
• Automate the flows themselves: use Claude and our internal tools to build, test, and maintain automations for repetitive review, data-gathering, and reporting steps.
• Identify bottlenecks, propose improvements, and redesign workflows while safeguarding controls and audit integrity.
• Gather and verify supporting documents from clients and internal stakeholders.
• Develop familiarity with regional compliance requirements and stay current as regulations evolve.
• Collaborate with Compliance, Legal, and Account Management teams to resolve complex cases.

Conocimientos

Spanish or Portuguese fluency

English required

Educación

1-2 years of KYC/KYB or related field

Herramientas

HubSpot

Claude AI

Internal tooling

Descripción del empleo

Jeeves is seeking a detail-oriented KYC/B Onboarding Analyst to join our growing onboarding team. This is not a pure document-review role: you’ll split your time between reviewing customer cases and automating the flows themselves, working hands-on with Claude and our internal tooling to redesign how the work gets done.

You’ll be on the front lines of customer due diligence, reviewing incoming applications, working through compliance requirements, and helping move clients through the pipeline