Our client is a Miami-based property management company operating 300+ short-term rental units across major OTAs (Airbnb, Booking.com, Vrbo, Expedia). They manage the full guest lifecycle using Guesty as their core PMS and invest in AI-powered tools to elevate both guest experience and team efficiency.
They are a team of 40+ professionals who value trust, service, excellence, teamwork, care for their people, and resourcefulness—not as slogans, but in practice. Design is not an afterthought; it is a direct driver of nightly rates, guest reviews, and owner retention. The Interior & Property Design Manager owns that standard across the entire portfolio and is accountable for protecting it as the portfolio grows.
How They Work
- AI-first: They use Claude and AI tools across the team, and everyone participates in weekly AI training.
- EOS framework: Quarterly Rocks, weekly L10 meetings, and clear accountability at every level.
- Structured but fast: Notion is their system of record; processes are clearly defined while execution remains fast.
What You’ll Do
- Own and continuously refine our client’s design standards across the portfolio, tiered by building and quality level, ensuring standards evolve alongside guest expectations and portfolio growth.
- Lead ongoing unit refreshes by assessing wear and aging across active units, then directing restyling, furniture replacement, and re-merchandising to protect nightly rates and guest reviews.
- Build and maintain repeatable FF&E packages by unit type, along with the vendor and contractor relationships behind them, enabling refreshes and new units to be furnished quickly, consistently, and cost-effectively.
- Guide the design and furnishing of newly onboarded units so every property joins the portfolio meeting established standards from day one, working closely with the operations team.
- Deliver owner-facing design assessments and refresh proposals that measurably improve unit performance while serving as a valuable touchpoint for owner satisfaction and retention.
- Coordinate professional photoshoots for new and refreshed listings by staging units, scheduling photographers, and delivering final assets to the marketing team.
- Monitor design quality across the portfolio, prioritize opportunities where design improvements create the most value, and contribute a design perspective to ongoing unit evaluations.
- Partner with the marketing team to optimize how each unit is presented across booking platforms, ensuring listings are consistently styled to maximize photography quality and conversion rates.
What You’ll Need
Required
- 5+ years of experience in interior design, styling, or FF&E, with demonstrated ability to own a design program end-to-end across multiple units.
- Proven experience designing at scale and within budget by systematizing design into repeatable packages, sourcing efficiently, and meeting defined price points.
- Professional fluency in written and spoken English and Spanish.
- Proficiency with design and visualization tools such as SketchUp, Photoshop, Canva, or similar mood-boarding and rendering platforms.
- Visa or permit allowing monthly travel to Miami (travel expenses covered by our client).
- Advanced English communication skills.
Strongly Preferred
- Experience in a multi-unit, hospitality, or short-term rental environment.
- A portfolio demonstrating a range of residential and/or hospitality interior design projects with a clear design perspective.
- Experience managing vendor and contractor relationships for furniture, staging, and FF&E procurement.
- Comfort working in fast-paced, technology-driven environments using tools such as Notion, Guesty, or similar platforms.
If you are strong in most areas but missing one requirement, you are still encouraged to apply. Our client values the complete picture of your experience.