Inside Sales Representative

Turia GBS; Medellín; Híbrido; COP 33.480.000 - 53.568.000; Jornada completa

Descripción de la vacante

Turia GBS seeks an Inside Sales Representative for the WMC unit to drive sales by building client relationships, identifying opportunities, and delivering effective remote communications.

The ideal candidate has a Bachelor's degree in a related field, 3+ years in sales, proficiency with SAP, Excel and CRM, and advanced English (C1/C2). The role offers a hybrid schedule with potential growth opportunities.

Formación

• Bachelor’s degree in Business Administration, Industrial Engineering, Administrative Engineering, Production Engineering, International Business, or related fields.
• +3 years of experience in Sales, Inside Sales or related roles.
• Proficiency with SAP, Excel and CRM softwares.
• Advanced English level C1 or C2.

Responsabilidades

• Build strong relationships with clients and identify opportunities to promote WMC services.
• Enter and manage orders through the manufacturing process to meet customer needs.
• Coordinate with internal teams to ensure WMC services meet customer expectations.
• Reach out to existing and prospective clients via phone, email, or other channels to sustain engagement with WMC.
• Follow up on outstanding items and ensure timely responses.
• Answer questions clearly and accurately to facilitate product sales.
• Provide excellent oral communication and customer service during interactions.
• Collaborate with WMC Outside Sales to ensure proper account coverage.
• Know WMC products and markets to answer customer questions effectively.

Conocimientos

English proficiency (C1/C2)

Educación

Bachelor’s in related field

Herramientas

SAP

Excel

CRM software

Descripción del empleo

We are seeking an Inside Sales Representative for one of our most important bussines units (WMC) to ensure the achievement of sales goals defined in the area by maintaining and strengthening customer relationships, identifying business opportunities through effective, personalized remote communication and implementing contact strategies that promote customer loyalty, customer satisfaction and the development of long-term business relationships.

Requirements

• Bachelor’s in Business Administration, Industrial Engineering, Administrative Engineering, Production Engineering, International Business, or related fields.
• +3 years of experience in Sales, Inside Sales or related roles.
• Proficiency with SAP, Excel and CRM softwares.
• Advanced English level C1 or C2.

Key Responsibilities

• Build strong and successful relationships with clients, providing WMC last look opportunities
• Order entry and management throughout the manufacturing process to meet customer’s needs
• Manage internal relationships to ensure WMC services to meet the customer’s expectations on our products
• Build customer relationships with existing and prospective clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood continued participation with WMC
• Responsible for customer follow-up on any outstanding items
• Listen attentively to consumer questions and provide answers that are knowledgeable and insightful to encourage product sale .
• Use excellent oral communication and best practices in customer service when interacting with customers
• Coordinate with WMC Outside Sales to ensure we properly take care of the customer
• Understand WMC products, our markets and be knowledge to answer customer questions

What We Offer

• 8am - 5:30pm Monday to Friday work schedule
• Hybrid work model: up to 2 days per week working from home (subject to company policies)
• Half day off on your birthday
• Paid day off on your graduation day.
• Paid marriage leave.
• Corporate benefits for English learning.
• Opportunities for internal growth and professional development.
• Gym allowance: COP 90,000 per month. (subject to company policies).
• Employee savings fund with excellent benefits (PRESENTE)
• Annual performance bonus (subject to company policies).

We Believe in Inclusion

At Turia GBS, we are committed to fostering an inclusive workplace and providing equal employment opportunities. We encourage qualified persons with disabilities to apply for this position. Our recruitment process is designed to ensure equitable treatment and provide an accessible experience for all candidates.